Windows 11 Error message 0x00000709 while connecting to shared printer

Anonymous
2023-01-06T07:54:21+00:00

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Ramesh 181.9K Reputation points Volunteer Moderator
2023-01-06T07:58:49+00:00

Hi,

It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

Please check out:

Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

RpcUseNamedPipeProtocol REG_DWORD

0: RpcOverTcp (default)
1: RpcOverNamedPipes

Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

Was this answer helpful?

60+ people found this answer helpful.
0 comments

47 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-17T16:38:52+00:00

    I still prefer Windows 10 over the worthless Windows 11.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2024-02-18T08:58:17+00:00

    Dear Boniface Gomes,

    To address the absence of the printer option under Windows NT in regedit for Microsoft Windows Home Single Language edition, consider checking if the required printer-related registry keys are located in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print. If not, you may need to create them manually. Additionally, ensure your printer drivers are up to date and compatible with your operating system.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-11-25T15:28:32+00:00

    Barra de tareas de Windows 11, haga clic en buscar. Escriba regedit y presione enter. La aplicación del editor del registro estará disponible. Siga las instrucciones que se muestran anteriormente. Uso del traductor de Google del inglés al español.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-25T12:29:21+00:00

    Buen día.

    Yo tengo win 11 y no tengo en el editor de registro la parte que está luego de Windows NT, es decir Printesrs\RPC

    HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC

    ¿cómo lo puedo solucionar?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments