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I've been using the "Phone Link" app on my computer and mobile and this has let me mirror my phone on my computer and enabled me to unlock the phone screen from my PC. However I'm no longer able to unlock from the PC and it is showing the following message: "Unlock on your phone. To keep your credential private and secure, we need you to unlock your phone to continue." Can anyone tell me how to resolve this issue?
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Hi everyone,
Found a new solution that actually works. . .
Hope this helps!
Hmm. Didn't work for me at first because I didn't have Bluetooth on my PC turned on and I wasn't paired with my phone. You have to do that to make this workaround work. It's probably worth noting that the PhoneLink app itself doesn't require Bluetooth. It uses WiFi. Using Bluetooth is just a way to workaround the Lock Screen issues that the PhoneLink app causes.
Doesn't work for me. Maybe it's bc I connect through Wi-Fi/Mobile Network instead of Bluetooth. The "If Link to Windows > Connected to computer" doesn't let me set "Lock screen > Keep your phone unlocked", with the message:
"This action can only be added to routines with one of the following conditions:
yep. pretty sorry....
i'm seeing now that, if i connect to the S22 U while it's unlocked, then navigate phone to lock screen settings, choosing 'screen lock type', 'smart lock', 'secure lock settings' will blank the display until you back out to the main 'lock screen' page...
i had removed updates to the 'Link to Windows' bit, as with previous comment, but don't see any way to do anything about the 'Link to Windows Service' either.
surely be interested in rolling back to the previous version, too.
Was about 10 days ago I first noticed the loss of a visible PIN keypad - probably coincidental with my upgrade to OneUI 5.1 and likely when the updated service was pushed on me.
I was running a November version of the Windows app - which had previously given me the remote PIN keypad. Then after the update the keypad was blank when trying to connect (but there was no "Unlock from your phone" message either).
In the settings>features on the Window's Phone Link app - you can disable hiding the screen on the phone and watch what's happening on it.
When I connected to the phone - the window on the PC was blank, while the phone displayed the PIN keypad. I could click inside the blank space on my PC - and a touch would register on the phone and I could unlock the phone with lucky-guess clicking.
I've let all the apps update - and got back the "unlock from your phone" screen on my PC - and confirm what you've seen once connected (the PIN keypads display blank on the PC)... but the keyboard still displays on the phone - and accepts clicks from your PC.
Through all of this, messages and notifications still came through as intended- only the remote control got fubar'd. For the most part, Smart Lock to location or a local device solves this, but it's not 100% YMMV.
Seems, we could downgrade to a November version of the Windows app (uninstall via Powershell - reinstall old version from UptoDown) - and rid the "Unlock from phone" screen... leaving a blank box on connect and overlaying a numeric keypad on our PCs screen to click the proper PIN key. 🙄
Cheers,
Chipster
Clearly intentional. But sideloading older (November) versions of either the Android app or the Windows app used to restore the remote PIN unlock.
But since the recent OneUI 5.1 update on my S22 U, no combination of sideloading old Link to Windows app (Android) or Phone Link app on Windows works anymore - perhaps due to an updated Link to Windows Service (which can't be downgraded and sideloaded - as far as I can tell). Partial workaround is to setup Smart Lock for home location and my Smartwatch - which is even less secure than the remote PIN entry that's now blocked.
yep. pretty sorry....
i'm seeing now that, if i connect to the S22 U while it's unlocked, then navigate phone to lock screen settings, choosing 'screen lock type', 'smart lock', 'secure lock settings' will blank the display until you back out to the main 'lock screen' page...
i had removed updates to the 'Link to Windows' bit, as with previous comment, but don't see any way to do anything about the 'Link to Windows Service' either.
surely be interested in rolling back to the previous version, too.
Clearly intentional. But sideloading older (November) versions of either the Android app or the Windows app used to restore the remote PIN unlock.
But since the recent OneUI 5.1 update on my S22 U, no combination of sideloading old Link to Windows app (Android) or Phone Link app on Windows works anymore - perhaps due to an updated Link to Windows Service (which can't be downgraded and sideloaded - as far as I can tell). Partial workaround is to setup Smart Lock for home location and my Smartwatch - which is even less secure than the remote PIN entry that's now blocked.
