windows 11 update KB5022303 will not install

Anonymous
2023-01-13T16:32:55+00:00

sfc and dism show no problems

trouble shooter finds issues but does not resolve them

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-17T21:10:36+00:00

    this is okie1939

    I did the commands from your list

    and it finished ok

    rebooted and did windows update again

    got the error message

    Download error - 0x80248014

    I tried the manual download from the link you listed and it said it updated

    but

    when I checked windows update from settings it said the update failed.

    I appreciate your help a bunch

    okie1939 AKA David Reid

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  2. David-M 127.1K Reputation points Independent Advisor
    2023-01-15T13:35:25+00:00

    The "net stop" commands are for stopping services so that the procedure can be done successfully. If these services are not running when the command is run, you will get this result.

    It's normal. You can proceed with the procedure.

    By the way. "%systemroot%" translates to "C:\Windows".

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  3. David-M 127.1K Reputation points Independent Advisor
    2023-01-13T18:24:58+00:00

    Ok. Let me know the result.

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  4. Anonymous
    2023-01-13T17:30:28+00:00

    Hi. I'm David, and I'm happy to help you.

    Which message is shown when running the troubleshooter?
    Are you getting an error code? If yes, which one?

    If you don't get an error code, see the update history.

    • Press "Windows + I" and select "Windows Update > Update history".
      If you prefer, send a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

    here you go

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  5. David-M 127.1K Reputation points Independent Advisor
    2023-01-13T17:10:43+00:00

    Hi. I'm David, and I'm happy to help you.

    Which message is shown when running the troubleshooter?

    Are you getting an error code? If yes, which one?

    If you don't get an error code, see the update history.

    • Press "Windows + I" and select "Windows Update > Update history".

    If you prefer, send a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

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