I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.
Apps>Installed Apps>Snipping Tool
Under Reset, Use the 'Reset" and 'Repair'.
Hope it helps.
Windows 11 - Snipping Tool issue with multiple monitors with different Scale Settings
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Anonymous
On Windows 11, if you have multiple monitors with different scale settings and resolutions, the snipping tool doesn't work properly. What happens is the smallest monitor's resolution determines what portion of the other monitors can be snipped. For example, I have three monitors on my Surface Laptop 4, the primary is 2496 x 1664 and is set to 150%. The second is 1920 x 1080 and at 100%. Third is 3440 x 1440 at 100%. When I hit print screen, it only greys out a portion of the first and third monitor. And the second isn't even greyed out at all. I've determined that if I put the all the monitors at the same scale, say 100%, the snipping tool works fine. It's only when one of them is different that the snipping tool doesn't work. Also, it doesn't matter if it's three monitors. This happens to me when I have only two monitors connected. I'm just using my current setup as an example.
This has been a problem since Windows 11 was released.
Windows for home | Windows 11 | Display and graphics
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
Answer accepted by question author
Anonymous
I try to repair it following this step:
How to Fix Snipping Tool Not Working Properly With Multiple Monitors in Windows 11 - GeekChamp
its working properly now!
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Anonymous
2023-12-14T20:45:59+00:00 My hero! Thank you for this information. This issue has been driving me crazy for weeks. This worked for me. I saved the link and a print screen of the one above to keep in my computer tips. I travel a lot for work and have three different screen set up, depending upon my work location and I use snipping tool just about every day.
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Anonymous
2023-11-02T06:59:30+00:00 I might have found a quick fix to this issue. I just 'repair' and 'reset' my 'Snipping Tool', and now it can screenshot the entire screen correctly.
Apps>Installed Apps>Snipping Tool
Under Reset, Use the 'Reset" and 'Repair'.
Hope it helps.
Finally! The simple solution Microsoft should have provided from the beginning.
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Anonymous
2023-10-23T15:50:47+00:00 Great, this fixes the Snipping tool issue, just to be clear though. In Windows 11 you have to go to Apps, Installed Apps (Or right click on the Start "Windows" Icon and select "Installed Apps"), then scroll WAY down to "Snipping Tool" and select the 3 dots to the right of Snipping Tool. Then pick Advanced Options to see the "Reset" and "Repair" options. Make sure you reset first and then repair. This works! Yet another Microsoft bug but it does fix the issue. And yes, you never needed to do this in Windows 10.