Upgraded from Windows 10 to 11, finger print scanner builit-in 'PixelAuth WBF Device' does not work after upgrade to Windows 11. Purchased a 3rd party USB fingerprint scanner 'ELAN WBF Fingerprint Sensor' based on a different chip/driver. Neither work. The ELAN scanner seem to work for one finger, did a single scan attempt then Windows Hello Fingerprint setup reported oops something went wrong and only option is to cancel the attempt to record a finger. After that single scan attempt, has not worked since.
I have tried every single solution I have found in this thread, as well as via Google that might or implied might be a fix, nothing has worked. I have uninstalled, rolled back, enabled/disabled, rebooted, etc., etc. etc. Nothing works or improves on the situation.
PixelAuth WBF Device, Driver Date1/26/2021, Version 19.5.37.706
ELAN WBF Fingerprint Sensor, Driver Date 7/27/2021, Version 3.10.12001.10402
Hardware
Device name Link
Processor AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.30 GHz
Installed RAM 16.0 GB (14.0 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Operating System
Edition Windows 11 Pro
Version 21H2
Installed on 3/26/2022
OS build 22000.556
Experience Windows Feature Experience Pack 1000.22000.556.0