MSN News and replying to comments

Anonymous
2021-10-29T00:36:49+00:00

I started having an issue (very recently) with being able to answer a reply to my comments on MSN News. I can comment on a news article and someone will reply to that comment. When I open MSN News again and get a "reply balloon" on the bottom of the page and proceed to click on the text in the balloon (to bring up that page with the comments so I can respond), it now takes me to a "Microsoft Start" version of that page (with the colored blocks showing on the page tab instead of the MSN butterfly) which looks like the story as it appeared from its original source (like Reuters or Insider, etc.) that doesn't have the comments available or showing anywhere; it's completely different from the original MSN page.

I typically use Firefox but I’ve opened MSN in Edge and it’s doing the same thing, so the only way to comment on a reply is to bookmark the original MSN page when I comment, then get back to the page that way and hunt for the reply to my comment on a refreshed version of the page. As of now, I haven’t found a way to get it back to the way it used to act, so maybe this is new behavior with MSN News, but if so, it’s definitely not preferable to the way it used to be. This isn't some critical issue, but it's very annoying when trying to follow-up with replying to a comment response. (Windows 10 Pro, HP laptop)

Windows for home | Other | Apps

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  1. Anonymous
    2021-11-01T21:41:01+00:00

    Thanks...I'm having the same issue!

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  2. Anonymous
    2021-11-04T00:42:35+00:00

    The new "personalized" news feed is also annoying. I want all news. I don't want news directed to me because of something I may have clicked on before. I like all opinions. It is one reason I don't have FB. I do not like to be fed a feed. I want a generalized feed.

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  3. Anonymous
    2021-11-03T08:15:00+00:00

    I contacted Microsoft support twice and let them take over my computer for a few minutes. They didnt know what the issue was either and couldnt suggest anything helpful. They admitted theres no normal way to report this issue directly and after giving up, suggested I contact someone else... after I was referred to them. They just told me to go in circles.

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  4. Anonymous
    2021-11-02T13:52:32+00:00

    Same here, very annoying

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  5. Anonymous
    2021-11-01T18:59:57+00:00

    I'm really glad that you posted this and gave a detailed clear explanation as well as a suggestion for a temporary work-around (bookmarking tabs). I had tried previously to find Help and the only things there were related to inserting comments into a Word document.

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