Windows 11 Update - Tozo t6 Earbuds no longer have sound

Anonymous
2021-11-12T17:48:51+00:00

Updated to Windows 11, now my Tozo t6 earbuds do not provide sound. Anyone else come across this? We've uninstalled driver, earbuds, turned everything off and back on. Saw in a reddit.com thread others are having the same issue.

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2022-03-30T16:17:52+00:00

    Hello again ! Can anyone confirm the email address to which to send the complaint. TOZO still hasn't answered me...

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  2. Anonymous
    2022-03-30T15:36:54+00:00

    Reposting this again in case some missed it. Tozo will replace the earbuds free of charge with NC9 pair, which are more expensive than original T6 - and they work beautifully.

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  3. Anonymous
    2022-03-20T00:50:48+00:00

    I contacted Tozo and they offered me a refund or a different model (Tozo NC9) and they work great - so I advise everyone to keep trying!

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  4. Anonymous
    2022-03-20T00:41:16+00:00

    I had the problem with the newer model T12. After denying responsibility last year, this year I had a tech support person by email give apology and send a replacement that works on the laptop with windows 11.

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  5. Anonymous
    2022-03-18T20:59:09+00:00

    Sorry to hear that. Maybe they have someone monitoring this thread, as it has been going on for a few months now, with a lot of people having the same problem.

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