PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Anonymous
2021-10-05T15:52:45+00:00

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Windows for home | Windows 11 | Install and upgrade

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Anonymous
2021-10-06T03:59:17+00:00

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

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  1. Anonymous
    2021-10-08T00:40:24+00:00

    So on further investigation I find if I use this compatible list it shows my CPU as compaitble

    Windows 10 20H2 Supported Intel Processors

    Since I have Windows 10 version 20H2 the site points me to the following list which lists my CPU as supported...

    I guess it is the wrong list?

    https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-10-20h2-supported-intel-processors

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  2. Anonymous
    2021-10-08T00:36:22+00:00

    He I am looking at the SUPPORTED list i7-Core 6500U 2.6GHz the docs say it is compatible but the tool says it is not compatible..

    anyone know of this issue?

    Thanks

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  3. Anonymous
    2021-10-07T22:48:21+00:00

    When I run the compatibility tool Says that the processor is not supported in windows 11, looking at the list of supported processors for Windows 11... My Computer´s processor is listed there, supported: Intel Core i7-7560U .

    Can´t Install.... Please Help!!!

    You were looking at the NOT SUPPORTED LIST.

    https://allthings.how/list-of-all-intel-and-amd-processors-not-supported-by-windows-11/

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  4. Anonymous
    2021-10-07T22:34:08+00:00

    When I run the compatibility tool Says that the processor is not supported in windows 11, looking at the list of supported processors for Windows 11... My Computer´s processor is listed there, supported: Intel Core i7-7560U .

    Can´t Install.... Please Help!!!

    Your processor is not on the list. Check again:

    https://docs.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-intel-processors

    There are only three 7th gen Intel core processors on the list, and they are all Core i7 78xx.

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