Windows update error encountered (0x80070424)

Anonymous
2021-06-11T10:14:26+00:00

Hello,

I'm not able to update windows software, i have tried manual updating using Windows 10 update assistant but once I wanna install it tells me that i'm downgrading and that Windows has to delete all my files if i go ahead which is odd.

I have also tried w10-wuauserv.reg method as i saw it on the forum but didn't work as well.

I might have messed with the cmd prompt at some point but not sure if that is the reason behind the error and I don't know how to go back to point null to see if that's the case.

Please help..

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-06-15T17:40:51+00:00

    So good.

    Try to run this troubleshooter to fix Windows Security.

    https://support.microsoft.com/en-hk/help/17601/...

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  2. Anonymous
    2021-06-15T16:57:09+00:00

    Man you are a life saver, you have no idea how relieved i am! This actually worked.

    What do you suggest doing now?

    btw the windows security center service can't be started for some reason

    thanks so much

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  3. Anonymous
    2021-06-15T15:39:11+00:00

    It's ok. For an unknown reason, the service is hidden. Could you run again this commands running CMD as administrator please?

    DISM.exe /Online /Cleanup-image /Restorehealth

    sfc /scannow

    After that, try to run Windows update

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  4. Anonymous
    2021-06-15T15:25:24+00:00

    and this as well if needed

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  5. Anonymous
    2021-06-15T15:22:59+00:00

    Please find it attached

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