Windows update error encountered (0x80070424)

Anonymous
2021-06-11T10:14:26+00:00

Hello,

I'm not able to update windows software, i have tried manual updating using Windows 10 update assistant but once I wanna install it tells me that i'm downgrading and that Windows has to delete all my files if i go ahead which is odd.

I have also tried w10-wuauserv.reg method as i saw it on the forum but didn't work as well.

I might have messed with the cmd prompt at some point but not sure if that is the reason behind the error and I don't know how to go back to point null to see if that's the case.

Please help..

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-06-15T10:08:28+00:00

    Hi Jose,

    I have ran a full system scan by Kaspersky endpoint security which found a virus called "rootkit" hidden somewhere and I believe the software disinfected it as i ran the scan again and it was clean.

    How can i make sure of that and should i try again the merging procedure of the reg files you sent earlier?

    Please let me know

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  2. Anonymous
    2021-06-15T04:04:57+00:00

    I have access to an ipad would that work? no other device unfortunately

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  3. Anonymous
    2021-06-14T23:15:36+00:00

    That isn't normal. I suppose the computer remains infected. At this point, I have to suggest you to scan your computer using a third-party rescue disk or offline scanner, but you have to create it using another computer. Do you have access to another computer?

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  4. Anonymous
    2021-06-14T22:15:56+00:00

    So i merged the 2 files ran them and then restarted the pc after.

    Background intelligent transfer service is running now but startup type is (automatic: delayed start) and i noticed an unusual delayed start for windows but idk if its related so please let me know.

    As for windows update i only have what i had before which is windows update medic service but status is now "running"

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  5. Anonymous
    2021-06-14T19:33:19+00:00

    Maybe. If the file was infected, the tool will try to clean it but if the file is a malware the tool will remove it.

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