I had power toys installed on the computer which had BSOD.
KB5003690 BSOD
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Not so fast! On installing this update.
Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.
Heidi-Ann
Scientific Frontline
Rig with issue
Edition Windows 10 Home
Version 20H2
Installed on 10/21/2020
OS build 19042.1055
Experience Windows Feature Experience Pack 120.2212.2020.0
Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
93 answers
Sort by: Most helpful
-
Anonymous
2021-07-03T20:31:39+00:00 -
Anonymous
2021-07-03T20:11:35+00:00 Nope not on this one.
This is the oldest of the five rigs.
Though curious of how many here may have "Power Toys" installed. Had issues with it at the same time. That was resolved with the latest hotfix.
Some specs:
CPU CPU Name: AMD FX(tm)-8320 Eight-Core Processor Code Name: Piledriver Technology: 32 nm Description: AMD64 Family 21 Model 2 Stepping 0 Motherboard Motherboard Manufacturer: MSI Product: 760GM-P34(FX) (MS-7641) BIOS BIOS Name: Default System BIOS Manufacturer: American Megatrends Inc. Version: V17.15 Date: 2013/04/28 DMI Version: 2.6 Display Display Name: AMD Radeon HD 6670 Status: Running/Full Power Video Processor: AMD Radeon Graphics Processor (0x6758) Manufacturer: Advanced Micro Devices, Inc. Video Memory: 1.00 GB DAC Type: Internal DAC(400MHz) Architecture: VGA Current Resolution: 1920 x 1080 Current Color Mode: 32 bits per pixel Current Refresh Rate: 60 Hz Driver Version: 15.201.1151.1008 Driver Date: 2015/11/04 Installed Drivers: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll -
Anonymous
2021-07-03T18:52:29+00:00 I'm really glad this worked for you, it didn't for me. A few hours after work reinstalling from absolute scratch did the trick of course.
P. S. I'm on a 2017 Alienware 13
-
Anonymous
2021-07-03T18:11:53+00:00 Just adding another reply in general for information, been 26+ hours without a single BSOD after uninstalling the update in question.
Gone from a BSOD every 30-60 minutes-ish, to none in 26 hours.
-
Anonymous
2021-07-03T13:38:10+00:00 Just adding a couple of data points for those here. No sound blaster installed (on board sound only) and I didn’t have to uninstall the stack update to fix the problem. This is an old i7 intel system with win10 home.