KB5003690 BSOD

Anonymous
2021-06-24T12:44:33+00:00

Not so fast! On installing this update.

Installed KB5003690 (tried) on five rigs. Three no issue, one refused to install, and worst of all one started BSOD constantly after installing. Removed from that rig and all was fine and returned to normal. Reinstalled KB5003690 to verify this was the issue and yes, the BSOD issues returned, again uninstalled and all returned normal again. I'm satisfied in saying that KB5003690 is / was the issue.

Heidi-Ann

Scientific Frontline

Rig with issue

Edition Windows 10 Home

Version 20H2

Installed on ‎10/‎21/‎2020

OS build 19042.1055

Experience Windows Feature Experience Pack 120.2212.2020.0

Processor AMD FX(tm)-8320 Eight-Core Processor 3.50 GHz

Installed RAM 8.00 GB

System type 64-bit operating system, x64-based processor

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-07-03T12:19:58+00:00

    Bit of an interesting part is, that we dont share hardware similarities, I'm on an intel based system, 16GB of RAM, windows 10 PRO (not home).

    The intel part means we dont share motherboard series either, do you have a Creative Sound Blaster Audigy (PCI) sound card by any chance?

    And as with you, it worked flawlessly on other comps I own. But this is my "main" rig so to speak, so bit of a headache.

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  2. Anonymous
    2021-07-02T22:44:46+00:00

    of course i did not install 3690 after fresh install, and never will

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  3. Anonymous
    2021-07-02T21:23:24+00:00

    I uninstalled but couldn't get the stack update reversed. Couldn't reinstall the update. Went to Dell's website and updated 5 drivers. The BSODs have settled down.

    I am sure glad Microsoft doesn't make cars, airplanes or rocket ships.

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  4. Anonymous
    2021-07-02T21:20:58+00:00

    Did fresh install make the KB5003690 work without bsod?

    I got a dedicated SSD for windows, so wont lose anything by formatting (except reinstalling a few programs)

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  5. Anonymous
    2021-07-02T21:12:56+00:00

    i wish uninstalling 3690 worked for me. after 3 days of BSOD every half hour i decided to fresh install.

    i'm pretty upset at the lack of care and support from microsoft, but i see no point in taking this further.

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