OK Mary. Let me know if there's anything else.
Also when ready please mark the post which helped most as the Answer (or Resolved), to help others. A rating is also appreciated and will reverse the bad rating from earlier.
driver updates greyed out
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
when i go to windows update history nothing shows up, and drivers are greyed out. is there something wrong
what do i need to do?
Windows for home | Other | Windows update
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Anonymous
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Anonymous
2021-01-04T03:54:04+00:00 Please answer my questions. I've asked about a dozen that were ignored. Please go back to the top and answer each one so I can help you better. As of yet I'm not even sure what the problem is.
I do know that you are presently on too old of a version so that's why I wanted to help you get up to Version 2004 so you can wait awhile for 20H2 to mature.
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Anonymous
2021-01-04T03:49:27+00:00 yes it is
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Anonymous
2021-01-04T03:29:04+00:00 Is that your User account? What is wrong with it? It looks normal to me.
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Anonymous
2021-01-04T03:26:29+00:00 well there in lies another proble about administrator when my nephew set it up after the reinstall he had it set to a different nae hen i have no he had a password and a pin which i did not want so i changed the name and got rid of in and password everything that comes up now says Murf377 my microsoft account email. everything in appdata users says that Murf377> i am not sure what that will do if i try to update the way you suggest. in users there are 4 categories default,which has limited things in it then there is the murf377 ![](https://learn-attachment.microsoft.com/api/attachments/c1f10f80-19a4-4f2b-8909-77a76989de1a?platform=QnA