Windows 10 update issue due to error 0x800f0831

Anonymous
2020-10-18T00:03:57+00:00

Dear,

I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

KB4577671 error 0x800f0831

This drives me crazy.

I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

I checked a few things

  1. scf /scannow finds no problem
  2. dism /online /cleanup-image /restorehealth results in

[=========                  15.5%                          ]

Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I'm not smart enough to understand the log file.

  1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

Kind regards,

Sarah

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-05-22T17:46:24+00:00

    What worked for me was install windows 10 as if it was a new install and it will ask if you want to keep your apps and files. It was the only way it worked for me.  Try  https://www.microsoft.com/en-ca/software-download/windows10

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  2. Anonymous
    2020-12-09T07:33:46+00:00

    I replicated the Toshiba Satellite Pro "Secure Boot" fix on my Dell OptiPlex 990 MT.

    1.

    In the bios go to Security and enable TPM - Trusted Platform Module (secure boot), apply & reboot back into bios.

    Go back to TPM again and activate the TPM you just enabled.

    Apply & reboot back into bios

    2.

    Go to Virtualization Support

    activate:

    Virtualization (Vx) ,

    VT for direct io (VT-d) and

    Trusted Excecution

    Apply, save and exit into Windows.

    3.

    Create install usb using Media Creation Tool. Allow updates and keep all personal apps and files. Continue with the installation. Come back in 40mins!

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  3. Anonymous
    2020-11-21T00:14:24+00:00

    Hi Sarah,

    I found this Value=""C:\Users\Sarah\AppData\Roaming*uTorrent*\uTorrent.exe" /UNINSTALL" /> on your appraiser_humanreadable.xml file . If you are using utorrent then now you know why your computer is infected and why your update get the error 0x800f0831. Failure: Windows failed to install the following update with error 0x800f0831: Security Update for Windows (KB4577671)

    If I where you i will download windows 10 20H2  and go for a new installation from scratch. click on Download tool now and  make an USB bootable .

    Let me know what is your decision.

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  4. Anonymous
    2020-11-20T14:40:09+00:00

    Mcafee was uninstalled. Retried updating windows. Failed. Reset computer to factory new and am reinstalling programs and files from scratch. Done wasting time on an obvious windows issue.

    Thanks for all your help.

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  5. Anonymous
    2020-10-30T19:40:52+00:00

    can you upload those files below

    C:\windows\panther\setuperr.txt

    C:\windows\panther\setupact.txt

    C:\windows\panther\   xxxxxxx_APPRAISER_HumanReadable.xml

    C:\Windows\SoftwareDistribution\ReportingEvents.txt

    Sorry tutorial how to share files and folders on onedrive

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