Windows 10 update issue due to error 0x800f0831

Anonymous
2020-10-18T00:03:57+00:00

Dear,

I'm on Windows 10 1903. Every few days the systems attempts to update itself but finally reverts.

KB4577671 error 0x800f0831

This drives me crazy.

I tried to get help from Microsoft support. During the last session they even deliberate managed to shut down my the computer while they where on remote assistance. End of shift? So far for my confidence I Microsoft support.

I checked a few things

  1. scf /scannow finds no problem
  2. dism /online /cleanup-image /restorehealth results in

[=========                  15.5%                          ]

Error: 4448

The WOF driver encountered a corruption in the compressed file's Resource Table.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I'm not smart enough to understand the log file.

  1. I attempted a full Windows 10 install from media it also failed. Problem during the second boot, whatever that means, and revert to the earlier version as well.

I'm not willing to reinstall this pc from scratch since I have some music editing applications configured and working in a way that I'm really doubt I can ever reconstruct it the same way.

I believe the problem is in the corrupted file encountered by dism. Can anyone help me out?

Kind regards,

Sarah

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-12-08T00:10:47+00:00

    Sometimes it's not an option for people to clean install... for me, I have so much audio software and so many plugins it would take me months to start over. I do however create a Veeam backup of my entire system before attempting a windows update. 

    I posted above that there is an offical MacAfee removal tool but even after running that, the upgrade didn't work. But it's worth running anyway just to get rid of the remnants. 

    It would be good to hear if anyone else can get the update to work by checking secure boot is on in bios... I had switched mine off a few years ago to allow me to run other non-standard OS's and not switched it back on.

    On another thread, someone elses secure boot was off but greyed out so they couldn't switch it on. They updated the bios (I assume this then switched secure boot on) and then the update worked for them. 

    It's worth a try and something no one else has seemingly looked at yet

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  2. Anonymous
    2020-11-06T23:02:21+00:00

    Was this ever resolved? I have the exact same issue with this update hanging at 20%.

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  3. Anonymous
    2020-10-30T10:40:36+00:00

    Hi Sahara,

    This can be solved if you do in place installation. download windows 10 20h2and make an iso file > then extract the iso > then access the installation folder then start the setup.exe > then accept keep files and apps then follow the process. If you don't have extract option download 7zipand install it. Leave a feedback

    Good Luck

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  4. Anonymous
    2020-10-30T17:47:26+00:00

    Dear Linvincible,

    I'm sure I tried this before, I tried so many things I'm not sure what I did or not, but just to make sure I tried it again today. Unfortunately, no result.

    After a few reboots I get the message that it's undoing changes and then I'm back to square 1.

    "We couldn't install Windwos 10.

    0xC1900101 - 0x40017

    The installation failed in the SECOND_BOOT phase an error during BOOT operation"

    The system has no anti-virus, in case you are wandering.

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  5. Anonymous
    2020-10-18T16:56:43+00:00

    Have you tried to manually download and install this update? You can get it from https://www.catalog.update.microsoft.com/Search... as 2020-10 Cumulative Update for Windows Server, version 1903 for x64-based Systems (KB4577671).

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