xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-11-11T17:45:22+00:00

    I'm having the same problem, manage to update under Xbox accessories but only will work with USB cable not via Bluetooth even though its connected

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  2. Anonymous
    2020-11-11T15:14:01+00:00

    I am having the same issue.

    New Black Series X Contrtoller arrived today.

    Was using another controller (Cyberpunk edition).

    This new one is recognised by Bluetooth and pairs but does not work with any games.

    Tried STEAM, EPIC and ORIGIN.

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  3. Anonymous
    2020-11-10T19:50:48+00:00

    SOLVED IT: I bought an extra Series X controller for my PC and had this same issue myself where it would pair but not be recognized in game. My Series X console was not here yet but I still had my older Xbox One console. I paired the Series X controller with it, there was a firmware update for it, and once I updated the firmware on the controller and re-paired to my PC its working fine now. (Also after the firmware update the name of the controller in the Bluetooth pairing area of Windows 10 will change from originally being "Xbox Wireless Controller" to "Xbox Wireless Controller <random ID number>".

    tl;dr connect it to an xbox and update the firmware.

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  4. Anonymous
    2020-11-10T19:36:44+00:00

    This has been driving me mad today, but after the firmware update check for windows updates. It seems a new cumulative is now available which fixed it for me. Let me know if it works for you

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  5. Anonymous
    2020-11-10T19:34:42+00:00

    I got mine working. 

    Make sure Windows 10 is fully up to date, I had one update (KB4586781), rebooted, and the controller appeared in Xbox Accessories and is working in Modern Warfare. This update was released today so perhaps this is a release day update that allows the controllers to work with Win10 PCs.

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