xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2021-12-16T01:43:48+00:00

    GUYS ATTENTION TO ALL OF YOU

    I found a solution(!!!!!!!!), BUT..

    it is through STEAM

    so all you have to do is connect your ga(y\me)pad as you would normally do through bluetooth

    AND THEN GO TO STEAM

    you have to open "Settings" menu and go to : controller\general controller settings" and enable Extended Feature Support

    sooo..
    MICROSOFT releases a ga(y\me)pad and STEAM fixes it?

    Is THAT the way things should be?

    I've been working as TechSuppSpec for more than 3 years and from my experience microsoft do all of their products THAT kind of way.

    99% of THEIR tech's answers is THE MOST OBVIOUS and NEVER SOLVING THE INITIAL PROBLEM OR EVEN REMOTELY RELATED TO IT

    You see, there is a DRIVER UPDATE
    So i don't know who is the publisher, but

    Microsoft TechSuppSpec couldn't find their OWN software to the device that THEY MADE??????

    I'm really mad at the way things going in the world with customer sevice and debugging quality like that in company LIKE MICROSOFT, which is being TOP 1 market monopolist in the world, charges really good price for the product that in some cases is malfunctioning 'from the box'.

    And yes, I'm definately THAT mad because of the fact that I spent 2 nights troubleshooting this issue on the device I bought for a good price that was malfunctioning 'from the box'..Image

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  2. Anonymous
    2021-05-19T10:12:07+00:00

    Annoying that new XBOX controller don't work on legacy bluetooth devices.

    Like any vendor you're force to buy new equipment to keep updated.

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  3. Anonymous
    2021-05-18T09:13:58+00:00

    This is exactly my thoughts as well. I specifically bought this controller to get an Xbox controller experience over Bluetooth. Since it simply doesn't work as it's supposed to, I've had to get a dongle which is exactly what I was trying to avoid. Very frustrating.

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  4. Anonymous
    2020-12-29T10:18:38+00:00

    ***SOLUTION***

    Very simple fix guys. I was having the same issue as most of you here - Xbox controller connected and recognised but not working.

    Follow the below steps;

    1. Make sure the latest Windows update has installed and isn't pending etc.
    2. Unpair your Xbox controller from your bluetooth settings
    3. Plug controller in to PC via USB cable
    4. Download and launch Xbox Accessories app
    5. You will see a message on Xbox Accessories saying that an update is required for the controller
    6. Click the the update required button
    7. One update is complete re connect your Xbox controller via bluetooth 
    8. Done

    Thanks, the whole thing was hiding in pending updates. That I paused a week ago. 

    Bluetooth adapter was recognizing the controller as the 2006 something-something, and after I updated OS to the 19041.685 build everything was on point.

    So, if someone is still struggling with this problem - Make sure, that your OS Build (win+r → winver) is 19041.685 or higher.

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  5. Anonymous
    2020-11-15T06:21:50+00:00

    My problem is, after updating the controller firmware and update windows. The controller can be detected in some newer titles, like Forza Horizon 4, Forza 7 or Assassin's Creed Valhalla. But in some older titles, like Need For Speed Hot Pursuit, Need For Speed Most Wanted and even Devil May Cry 5.

    For need for speed, the old Xbox one S controller can be recognized as an "Xbox Controller for Windows". But the Series X controller will be recognized as "Bluetooth LE Xinput Compatible Input Devices", You have to remapping all the buttons to make it work.

    For Devil May Cry 5, the button mapping is messed up, LT and RT will be recognized as RS left and RS right.

    By observing both controllers in control panel, the only difference will be the series X controller is  "Bluetooth LE Xinput Compatible Input Devices" while one S controller is "Bluetooth Xinput Compatible Input Devices" (without Low Energy).

    Hope this problem can be fixed soon.

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