xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

==========================================

Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

170 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-11-14T15:05:05+00:00

    Alot of pc games dont play connected on bluetooth? only one game i got to work Hitman on bluetooth. All my other Games work but keeps disconnecting at intervals when it's connected via usb C wired cable.  This is sad because the point is to play games wirelessly with the controller. I am going return this piece of junk until wireless gameplay can be recognized with this controller. No one should go through this headache setting up a game controller.

    I look for another controller that can play pc games wirelessly. Any recommendations?

    My windows is paired with the controller up to date with the latest win 10 version and all patches installed and firmware on xbox controller.

    This is my youtube video of the wired and bluetooth issues

    https://youtu.be/BVFFs918UR8

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-11-14T11:32:08+00:00

    Same problem here, i got my new xbox series gamepad yesterday, updated it, but it wont work in some games using bluetooth.

    Watch dogs wont see it but start working when i plug in a xbox one controller (but the input lag is noticable) and ultra street fighter 4 only see it as 'LE BLUETOOTH GAMEPAD" and the binding is messed up. It work flawlessly in wired mode.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-11-13T21:45:43+00:00

    Did this. And still not working. Two controllers both updated to latest firmware, do not work over bluetooth. Not on my windows 10 machine or my IOS devices (iphone and ipad).

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-11-13T18:14:31+00:00

    Same problem.

    i bought 2 of them

    I have tried to pair it with the an Apple TV. 

    • It connects as an "Xbox Wireless Controller" over bluetooth but no buttons or sticks have any interaction with the Apple TV and a couple of seconds after pressing keys in frustration it disconnects from the apple TV on to reconnect after a coule of seconds with the same behavior.

    I have tried to pair it with the an Lenove Laptop win 10 Home

    • they are found as bluetooth "Xbox Wireless Controller" but no interactions / button clicks are picked up by system or steam. The stick movement is reconized ni a non "standard" way. (like pushing the stick all the way triggers 3 steps in the navigation).

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-11-13T16:22:42+00:00

    Same problem here.

    I had tried all too :(

    Was this answer helpful?

    0 comments