xbox series x controller via bluetooth not recognized in games

Anonymous
2020-11-09T17:23:13+00:00

I bought an xbox series x controller (not xbox one) from someone who had an elite and don't need the new controller. I'm sure it's authentic. I can connect it to my windows 10 pc via bluetooth and it appears as an xbox wireless controller.

However in all games it is not recognized as an xbox controller but a generic bluetooth "18 (don't remember the exact number) button controller with HAT" or something. And it doesn't work in any of my games.

Is this a known issue or did I do something wrong? It feels like either the controller is so new windows doesn't know it yet, or I'm missing a driver software, or games need to specifically support it. Anyone has similar experience? Thank you!

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Edit: on 11/10/2020 MS updated its Xbox Accessories app which adds Xbox Series X/S controller bluetooth support. All you need to do is to connect the controller with a USB-C cable, open the app, go through a rather lengthy update, and now the controller connected via bluetooth is working perfectly.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-12-18T20:43:38+00:00

    If you want to try downgrading the bluetooth driver to the 21.110.0.3 version, I recommend you to download it from the Microsoft catalog. Intel dosen't keep deprecated versions anymore:

    https://www.catalog.update.microsoft.com/Search.aspx?q=hp%20bluetooth

    In my case (20H2 Windows version) I downloaded the following file:

    Windows 10, Vibranium and later, Servicing Drivers,Windows 10, Vibranium and later, Upgrade & Servicing Drivers

    http://download.windowsupdate.com/c/msdownload/update/driver/drvs/2020/07/3c8839f8-c401-42b3-b5b9-6123fb058dc2\_575c2c8f670bdd0be118e419a453b75d7e0e2398.cab

    Decompress the cab file (7-zip worked for me), go to the BT driver in the Control Panel, search for the controller tab, the update button, search my PC, choose from a list, use disk, and search for the inf file in the folder where you unzipped the driver.

    Or, uninstall de BT driver, unzip the cab file and follow one of these options:

    https://www.tenforums.com/tutorials/66346-install-cab-file-windows-10-a.html

    The trick worked for a while in my case. I'm back to the cable.

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  2. Anonymous
    2020-12-05T23:54:41+00:00

    I fixed this by restarting my PC.

    That said though, still unable to use my controller in a majority of games in bluetooth. I'm at the point where I think I'm just gonna sell it and get an Xbox One controller again, because I at least know that works.

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  3. Anonymous
    2020-12-03T06:38:32+00:00

    Yup, same problem here. My controller had been working fine for awhile but as of just recently that no longer appears to be the case. Buttons no longer work properly in-games. There's no new updates for the controller thru the accessories app, and I made sure to update windows too, which didn't fix anything. Guess we just gotta wait.

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  4. Anonymous
    2020-12-02T13:22:03+00:00

    I agree it is Windows, which is not good news and a long time to wait.

    Microsoft says 20H2 is a requirement for the controller.

    Good luck, you may want to look at other controllers.

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  5. Anonymous
    2020-12-02T13:07:55+00:00

    Thanks DumDum. I've already got the most recent BIOS, Bluetooth driver, firmware, so I suspect it is the issues with Windows. I am, however, running LTSC so won't be getting 20H2. Our next update is due at the end of '21.

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