My Windows 10 Version 20H2 will not install the update 0x80004005.

Anonymous
2020-11-06T19:04:41+00:00

Have tried 3 times. Message on update page says it did not install and I may try again. This is not a new install. Have been using for couple of years.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2021-05-17T22:20:41+00:00

    Good Evening,

    Thankyou for the Good News on your install and advice on removing the Anti Virus.

    I removed the Anti Virus completely and tried the Assisted install and once again it gets to the point where the install reboots and comes up with the message " We are working on updates" this may take some time , do not turn you computer off.  0% .

    No different from previous attempts it stays on 0% for hours and it gets nowhere. 

    Seems so convincing up until this phase but then it Lies when it says we are are working on updates. 

    Now tried many times and it always gets to this point and does not finish working on updates and the count never moves pass 0% 

    Anyway else had this behaviour and gotten around out , if so please a clue on how to make it really work on the updates would be good 

    Thankyou

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  2. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-27T11:06:08+00:00

    Hi SM, As I see from the diskpart, volume 7 is what would have the EFI files.

    Volume 7     F                NTFS   Partition    517 MB  Healthy    Hidden  

    If you want to skip all of this, the easier route is a reinstallation of Windows. It would cost you the installed apps though.

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  3. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-25T06:37:25+00:00

    Another option that may help is discussed here in the last reply.

    [Error 0x80004005 in Win10 1909 update

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  4. Sumit 44,316 Reputation points Volunteer Moderator
    2021-01-25T06:36:42+00:00

    Hello and thank you for trying to help....

    setupact log

    setuperrlog

    The rollback log wasn't created

    Thanks SM. The problem is a bit bigger than we think. Apparently, the boot configuration data is corrupt.

     20:12:20, Error                 SP     Operation failed: Update Boot Code. Error: 0x80004005[gle=0x000000b7]

    2021-01-22 20:12:20, Error                 MOUPG  MoSetupPlatform: Using action error code: [0x80004005]

    2021-01-22 20:12:20, Error                 MOUPG  CDlpActionFinalize::ExecuteSetupPlatformFinalize(1120): Result = 0x80004005

    2021-01-22 20:12:20, Error                 MOUPG  CDlpActionFinalize::ExecuteRoutine(510): Result = 0x80004005

    In my experience, Rebuilding BCD using  Command line from a USB installationn often helps.

    Please boot to advanced startup options from a USB drive

    https://www.tenforums.com/tutorials/2294-boot-a...

    In case, you need to create a bootable drive:

    https://www.tenforums.com/tutorials/2376-create...

    Then rebuild BCD using these instructions:

    https://www.lifewire.com/how-to-rebuild-the-bcd...

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  5. Anonymous
    2021-01-23T16:47:16+00:00

    Hello and thank you for trying to help....

    setupact log

    setuperrlog

    The rollback log wasn't created

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