I feel your pain. You are absolutely correct. We spend ~ 20% of our time using this now broken-down software; and ~ 80% of our time fixing issues created by Microsoft. I would be humiliated if I created a product and when my customers had problems, I basically could not, or would not fix them. A problem here or there that is fixed in a timely manner is understandable; but these issues are ignored and some literally go on for years. And reloading Windows is NOT a fix! It is simple a way out that costs MS nothing; but the users are expected to commit extensive time out of their lives to start all over. Also, this is usually the "fix" for issues with Office 365.
I feel that Microsoft started this User Forum so they could avoid their responsibly to fix issues in a timely manner.
- They create the software,
- Theyscrewup the updates,
- Then they expect us to fix the problems they created
- There are so many folks on here that think they know what they are doing; and most of their supposed solutions either don't work or often make things worse.