After rolling back, Windows Update offered a new 2021-07 update, but not the two 2021-06 that I blame for my problems. So let it install in case it fixed anything. So far so good...
Random Freeze and Unresponsiveness [Windows 10 20H2]
I recently updated to Windows 10 20H2 from 2004. Since then I have been experiencing random freezes, lock-ups, and unresponsiveness. I could be watching a video and the video would pause, the touchpad won't respond, touch won't work, and the power key won't sign me off. The only option I am left with is to press and hold the power button to force-restart the laptop.
I am using Lenovo 920 with i7 8th gen 512 SSD and 16 GB of RAM.
Please, send help.
Windows for home | Windows 10 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
166 answers
Sort by: Most helpful
-
Anonymous
2021-07-07T13:47:57+00:00 -
Anonymous
2021-07-07T12:18:47+00:00 Well ****... unfortunately I don't have the option to rollback like that. This is freaking sad man
-
Anonymous
2021-07-06T14:46:00+00:00 Well, I thought so, but no. I fitted a new SSD from another manufacturer and the same freezes occurred, 2-4 times a day. Random, including on resume from sleep, with no apps running.
My latest experiment is to uninstall two Windows updates dated 2021-6 KB4023057 and KB5003637, because the issue started after they were installed. You also have to pause updates for as long as you can (30days). Since then, no freezes, but early days ...
I keep windows 10 from auto-updating by using this:
Winaero tweaker.
They also have a bunch of other apps to keep companies like Microsoft from screwing up your computer.
-
Anonymous
2021-07-06T13:57:48+00:00 Well, I thought so, but no. I fitted a new SSD from another manufacturer and the same freezes occurred, 2-4 times a day. Random, including on resume from sleep, with no apps running.
My latest experiment is to uninstall two Windows updates dated 2021-6 KB4023057 and KB5003637, because the issue started after they were installed. You also have to pause updates for as long as you can (30days). Since then, no freezes, but early days ...
-
Anonymous
2021-07-03T22:58:39+00:00 So you switched out your SSD and that stopped the freezing? Because I have tried everything but that and I do have several brand new SSDs laying around.