BSOD Loop - CorsairVBusDriver.sys failure

Anonymous
2020-10-06T21:04:57+00:00

After running optional system update for Corsair devices, my ASUS RoG G771 laptop is completely unusable.  It's stuck in a BSOD reboot loop and not one recovery method is working.  I wasn't provided a recovery disk with the laptop and apparently it's unable to boot from USB.  I can't even reset the OS because it prompts for an outlook.com password and says the one I provide is incorrect (I've confirmed I am entering the latest password for the account and it's working on other devices).  Safe mode doesn't work, either.

Others have posted this on the Corsair forum and the company doesn't answer.  My laptop is now a boat anchor and I'm desperate for a solution...

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-12-19T07:27:48+00:00

    Get the full list of oemXX.inf drivers from both calls:

    dism /Online /Get-Drivers>drivers.txt

    or

    dism /Image:C:\ /Get-Drivers>drivers.txt

    And

    pnputil -e>driverspnp.txt

    You may end up with just three distinct drivers, use these to remove them:

    pnputil -f -d oemXX.inf

    And/Or this if it works:

    dism /Image:C:\ /Remove-Driver /Driver:oemXX.inf

    Plus this to uninstall them:

    pnputil /delete-driver oemXX.inf /uninstall

    Make sure you also follow Corsair's instructions I posted earlier to remove the registry entries and installation files manually:

    https://help.corsair.com/hc/en-us/articles/360025166712-Perform-a-clean-reinstallation-of-the-Corsair-Utility-Engine-iCUE-

    I also found a couple of other registry keys that I removed:

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\CorsairVHidDriver]

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\CorsairVBusDriver]

    Plus of course the other instructions posted by JasonR to remove the Corsair files and from Start Up, which seemed to work for me.

    Took me 7 hours to eventually fix my work laptop; I just kept trying different ways to get rid of them.

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  2. Anonymous
    2020-12-18T21:42:11+00:00

    Did you delete any of the Corsair files on the X: drive when in recovery?  Or just on the normal C: drive.   I'm afraid my C: drive may no longer be intact, since I only get "error 2" (initialization) errors when trying to DISM.

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  3. Anonymous
    2020-12-10T02:08:28+00:00

    Disable auto driver updates asap and remove corsair utility engine in those 5 minutes.

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  4. Anonymous
    2020-12-09T17:07:10+00:00

    Likewise, I had same issue when I woke up, today, to my Surface Pro 3 on a blue screen with the CorsairVBusDriver.sys error message. Unable to start up in Safe Mode and I am certainly not as savvy as those above in this thread^^

    If anyone is able to help here, would be greatly appreciated.

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