Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Anonymous

Ever since this update my Bluetooth mouse continues to freeze for a few seconds intermittently. I own a Microsoft Designer Bluetooth Mouse and

Microsoft Modern Bluetooth Mouse and the problem exists with both. Tried a Logitech Pebble and again, the same issue. I've tried the troubleshooter

it solves nothing. Tried to update drivers - nothing. Restarting Bluetooth - doesn't work.

No matter what attempts to resolve this problem I have discovered, they have all failed.

Can someone help me with this?

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Anonymous

This is a summary of the Potential solutions I found in this thread. I am not sure which one would work the best or work at all:

DISABLE BLUETOOTH POWER SAVE

Press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click the adapter and select Properties

Uncheck "Allow computer to turn off this device to save power"

Click Ok

MOUSE REGISTRY HACK

Add the following keys at this location: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\VID_8087&PID_0026\5&2816b067&0&10\Device Parameters

"DeviceSelectiveSuspended"=dword:00000000

"SelectiveSuspendEnabled"=dword:00000000

"SelectiveSuspendSupported"=dword:00000000

ENABLE MOUSE POINTER TRAILS

Go to Settings > Mouse

Click "Additional Mouse Options"

Click the "Pointer Options" tab in the resulting dialog box

Check the "Display Pointer Trails" box, you may also want to set the slider to short

Click Ok

DISABLE ENHANCE POINTER PRECISION

Go to Settings > Mouse.

Click the "Additional Mouse Options" option

Click the "Pointer Options" tab in the resulting dialog box

Uncheck the "Enhance pointer precision" box

Click Ok

SCREEN & SLEEP OPTIONS

Press Windows + X and select Power Options

Set the power option to NEVER for screen and sleep

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96 additional answers

Anonymous

2021-09-15T20:01:59+00:00

Maaaaan, you're the hero. How the heck did you figure this out?

I have a Lenovo T14 G2, too. With a Logitech G915 and a Logitech MX Master 3 and I couldn't believe I was still, in 2021, with a brand new top-of-the-line laptop, facing such stupid issues.

Thanks heaps! The issues where constantly there and now after changing the values and a reboot, since more than 30mins of usage, they are gone. Hope it stays that way!

Also, my Sennheiser HD 4.50R are also still connecting and working with no issues. Would be curious to hear why these settings would cause trouble with Apple headphones. Sounds strange...
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Anonymous

2021-06-06T22:55:15+00:00

WHAT WORKED FOR ME ...

I think it was mentioned somewhere upthread (or perhaps somewhere else entirely) but configuring it so the screen is NEVER blacked out was a conplete fix for me. Go to "Power and Sleep" settings and change the screen's "turn off after" time to Never. I only made this change in the "On battery power" section as I am almost always plugged in.

Feel free to expeiment!
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Anonymous

2020-10-17T21:55:10+00:00

Do you have many devices connected by Bluetooth?

Does the problem happen with all the devices that you try to connect via Bluetooth or simply with the mouse?
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