Bluetooth mouse freezes intermittently since the May Windows 10 (ver. 2004) update

Folks,

A new thing to try: Go to settings: Mouse Settings -> Scroll down to Related Settings, then click the "Additional Mouse Options" option, and then pick the "Pointer Options" tab in the resulting dialog box. Then uncheck the "Enhance pointer precision" box. This *may* have significantly improved the problem. Others might try this. If you've already done the registry hack mentioned earlier, adding this step may not have any meaningful impact.

*So far* this seems to have worked for me.

This worked for me , hope it does for yall too https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/The-New-1st-Generation-X1-Nano-Yeah-You-Know-You-Want-One/m-p/5051507?page=4#5261699

I am unsure as to the duration - however, best guess is I first encountered this sometime mid last year ...ish. That was a logitech MX Ergo, worked flawlessly with the receiver, but on bluetooth - you guessed it, total pauses of mouse functionality (wheel, trackball, button clicks ... everything). Now at the time, I rather dismissed it since I had the mouse 6 month or more before I remembered to use it. I wrote it off as a wonky bluetooth issue, specific to my mouse (some sort of defect). While aggravating every time I went to use it (oh yeah, screwy bluetooth issue, I would just use the receiver). Since that original time - have misplaced the receiver, but the bluetooth issue still remains ....****. No big deal - I ordered a new M575 (yes, I have been a trackball user for a long time).

Got mouse today.

EXACT SAME ISSUE.

I am not sure I am able to eloquently or without vulgarity describe to you how aggravated I am currently. For all that is holy - Microsoft - figure out what the hell is going on here. In testing today and with the original MX Ergo, across 4 different notebooks, it does it on every single one when connected to bluetooth. Driver uninstall/install, uncheck power management - none of that makes any difference. To add insult to injury - booted one of the notebooks up with my multiboot jump drive with multiple linux distros/live images (not sure which one I selected) and the mouse works fine in bluetooth.

So 6 months minimum, possibly a year plus ? So, poke, bump, man the battles stations, hoist the sails, kick the pig, crash the mud - whatever you need to do, but how about this gets some attention and resolved.

-An aggravated System Analyst

Hi EAlbert525.

My name is Daniela, I am an independent consultant and I will be happy to help you today.

I hope you are very well.

You can first try to reinstall the Bluetooth drivers with the latest version available for your device model, from the manufacturer's website. The best and cleanest way to update a driver is to remove the drivers, first from Device Manager, and then reinstall the new drivers. To do so: Press Windows + X keys and select Device Manager

There you will find the Bluetooth adapter.

Just right click and then select Uninstall

Then I rebooted the system and installed the drivers, which I downloaded from the manufacturer's website.

If the problem persists, go to the Power Management settings.

Again, press Windows + X and select Device Manager

There you will find the Bluetooth adapter

Right click and select Properties.

Then uncheck "Allow computer to turn off this device to save power"

Now test the mouse again and see if the problem is fixed.

Have a wonderful day.

Best regards.

Daniela.