“Your credentials could not be verified” when entering PIN. Help!!

Anonymous
2023-03-05T06:21:58+00:00

I restarted my computer and when i went to put in my pin i got the message “your credentials could not be verified”. I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus:

Oxc0070070). Click to set up your PIN again.” and when I did that I get the message “The user profile service service failed the sign in. user profile cannot be loaded”. So I looked around and safe mode just wouldn’t work then i decided to reset my pc and keep all files. now when I hold shift and click the power button i only have the option to turn off my PC. I’m really frustrated and would just like to use my computer.

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2024-10-31T13:30:55+00:00

    For whatever it is worth, after all this time, I had the same issue.

    I was able to log in with a password but not a PIN.

    Check: Event viewer – Microsoft – Windows – HelloForBusiness – Operational and let us know the error code. For me, I had to access Edit group policy and change:

    Computer Configuration > Policies > Windows Settings > Security Settings > Public Key Policies > Certificate Services Client - Auto-Enrollment

    to ENABLE.

    Then I removed the PIN from Windows settings and added it again, and everything is working fine.

    I think this applies to Windows Pro or Enterprise.

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  2. Anonymous
    2024-03-11T05:36:19+00:00

    I'm having the same problem and now I have to sign in with administrator sign in please how should I sign in

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  3. Anonymous
    2023-12-29T21:24:17+00:00

    Hi

    I followed this steps and it still showing errors and saying it couldn't be creditntials could not be verified.

    So would u please help me, am so worried.

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  4. Anonymous
    2023-12-19T15:57:07+00:00

    If you got that fixed can you pls help me as well... I got the same problem

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  5. Anonymous
    2023-12-14T07:34:23+00:00

    It works but after shutting down, when start my laptop again the problem arises please suggest a permanent solution to this problem

    Thanking You

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