How to resolve Win 11 won't completely shut down and won't restart?

Anonymous
2023-03-17T18:22:01+00:00

After applying the most recent cumulative update to my Win 11 PC, it will no longer completely shut down and will not restart. It closes all apps and video but the lights and fan continue to run and it won't power off. I have to shut down using the power button. I ran "sfc/scannow" which repaired corrupted files but didn't resolve this issue. What should I do to troubleshoot this and get it corrected?

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2023-10-01T17:38:00+00:00

    You've saved my life

    thank you!

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    9 people found this answer helpful.
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  2. Anonymous
    2024-02-04T18:18:08+00:00

    None of the above worked for me unfortunately :(

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    7 people found this answer helpful.
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  3. Anonymous
    2023-10-04T23:08:28+00:00

    Thank you SO MUCH for this! Out of about a million solutions I tried, this was the one that fixed it for me.

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    6 people found this answer helpful.
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  4. Anonymous
    2023-12-24T02:30:37+00:00

    YES! It was driving me crazy - this fixed it. Thank you!

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    5 people found this answer helpful.
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  5. Anonymous
    2023-10-13T13:13:38+00:00

    i have no idea why, but this worked. thank you!

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    4 people found this answer helpful.
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