Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-10-12T08:49:27+00:00

    Dear all,

    I may have found another workaround that may be useful for some of you. The problem re-emerged again on my wife's computer, but not on my computer. My wife is running Windows 10 with Dutch display language, whereas I am using English. I have tried all the suggested workarounds and solutions to fix the problem on my wife's computer, but to no avail. However, the simple procedure below solved the problem on my wife's computer.

    Change the display language from whatever you are using, into English (United States). Sign off from Windows and sign in again. Start Solitaire, agree with the requested permissions and Solitaire will load. Close Solitaire, change the display language to whatever you were using before. Sign off from Windows and sign in again. Start Solitaire and it should load without any problems.

    I hope this helps for some of you.

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  2. Anonymous
    2023-08-27T21:41:20+00:00

    I diconnect from wifi - start solitaire - reconnect to wifi - this works for me.

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  3. Anonymous
    2023-08-10T20:44:08+00:00

    Today, it suddenly stopped working again - hangs up during the loading process. Is anything known about any new bugs? I did all the windows updates, but it still hasn't resumed working.

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  4. Anonymous
    2023-08-08T09:17:42+00:00

    Update :

    Yes, I think there was errors. A few weeks ago it worked. Thanks for that reply too :)

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  5. John Jefferson Doyon 87,515 Reputation points Independent Advisor
    2023-03-29T03:19:17+00:00

    Hi Joycel,

    Thank you for keeping me updated on the issue with Solitaire and Casual Games. I'm sorry to hear that you're still unable to open the games, despite checking that your internet connection and firewall settings are not causing any problems.

    Since you mentioned that your Windows 10 operating system is up-to-date, it's possible that the issue could be related to the installation files of the games themselves. Have you tried running the Microsoft Store app troubleshooter again? This could help identify any potential issues with the installation process. Here is the link to that: https://support.microsoft.com/en-us/account-bil...

    Another possible solution would be to try creating a new user account on your computer and installing the games under that account. This could help identify if the problem is specific to your user account or if it's a system-wide issue.

    Please let me know if you have any other questions or concerns, and I'll be happy to assist you further.

    Best regards,

    John D.

    Independent Advisor

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