Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-08-13T14:02:57+00:00

    I am also a Premium user and my access has been unavailable for two days now.

    I'm not technically great but have followed basic instructions but still no joy.

    What is the best way to actually speak to Microsoft about this after all they take my money?

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  2. Anonymous
    2023-08-12T15:33:23+00:00

    I am definitly with you ... I can play Casual Games from another PC ... but on this one here ... the Casual Game Service is stopped! And there's no option to restart it manualy ... (after last System update by Microsoft) ... maybe registry settings?

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  3. Anonymous
    2023-08-12T09:41:40+00:00

    I have tried all that i can find on my pc but nothing works. I have just downloaded them all on my very old mini Ipad and all is well.

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  4. Anonymous
    2023-08-12T07:28:27+00:00

    I have solved the issue on my two PCs. I have uninstalled the Solitaire Collections from my computers. Restarted the computer. Ran the Troubleshooter for the Microsoft Store Apps (Settings > Troubleshoot > Additional troubleshooters > Windows Store Apps ). Restarted the computer. Installed Solitaire Collections from the Microsoft Store. Restarted the computer and than ran Solitaire Collections. This solved the problem for me on both PCs.

    I'm not sure whether all restarts are required, but I wasn't taking an chances.

    Possibly this may help for other users as well.

    Thankyou LeoS22ms - I will give that a go :-)

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  5. Anonymous
    2023-06-06T19:15:15+00:00

    hola a mi me esta pasando lo mismo al parecer es un problema del sistema del soltaire, y me parece que estamos varios con el mismo problemas y con la misma fecha

    Raúl

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