Why is Microsoft Solitaire and Casual Games not opening up the last few days. I even reset, uninstalled, and reinstalled. Still will not open.

Anonymous
2023-03-27T16:19:05+00:00

I am unable to open Microsoft Solitaire and Casual Games the last few days. First it was telling me there was no internet connection when there was. Then it just stopped opening up.

I first did and trouble shoot and fix on Microsoft Store.

I ended up having to Reset the Microsoft Solitaire and Casual Games - losing all my years of scores and challenges.

Still not working.

Day 4. Gave up and Uninstalled Microsoft Solitaire and Casual Games and Reinstalled. Still not working.

I pay for a premium subscription for a game I cannot even play.

Any ideas what is wrong?

Windows for home | Windows 10 | Microsoft Store

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  1. Anonymous
    2023-12-07T19:06:06+00:00

    Thank you Roger.

    I feel reassured that it’s not just my stupidity! Does anyone know how we can lobby Microsoft to fix this for us? After all, it’s not like we’re trying to access sophisticated new games. Just boring old stuff like spider solitaire ! Come on Microsoft! We’ve paid our subs so let us play (or pray!)

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  2. Anonymous
    2023-12-07T16:55:52+00:00

    I suspect that a Windows Update has caused this problem. Microsoft needs to verify that its Casual Games & Solitaire Collection works properly on the latest version of Windows 10. I've just spent £95 on a technical assist company which has spent several days trying to get this problem solved, so far without success despite reinstalling Windows 10 more than once and reinstalling Microsoft Casual Games & Solitaire Collection more than once. I too am paying for this game collection which no longer works. What can I do if Microsoft refuses to fix this bug?

    Roger Wood, UK.

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  3. Anonymous
    2023-08-23T14:15:07+00:00

    turn off your wifi - start solitaire - let solitaire load - turn on your wifi - works for me

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  4. Anonymous
    2023-05-30T21:20:16+00:00

    Me pasa lo mismo desde hace varios días. Ya he desinstalado y reinstalado, además de actualizar Windows pero sigue sin funcionar.

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  5. Anonymous
    2023-04-03T16:19:30+00:00

    Hello,

    I am having the same issue with Microsoft Solitaire and Casual Games. I followed all of the troubleshooting suggestions you mentioned in this thread but continue to have the same problem. The games will not open. Do you have any other suggestions?

    Thank you so much,

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