Windows 11 network shows "connected no internet access" but I am online, can connect to most websites, but some win apps think I'm offline and do not work

Anonymous
2023-02-20T22:16:28+00:00

Over the past few days my win 11 PC network connection started showing connected but no internet access status. I can get online and access most websites, but some windows apps like Spotify thinks I am offline and will not work. I think this may have happened after the most recent Win update. Have run network troubleshooter and rebooted my modem with no effect. See several references to this issue in Win 10 but nothing for Win 11., Very frustrating and would love to hear some possible fixes from the community.

Windows 11 Home

10.0.22621 Build 22621

Dell Inspirion 3670 x64

Intel Core i3-9100 CPU @ 3.60GHz, 3600 Mhz, 4 Cores

SMBIOS Version Dell Inc 2.10.0, 2019-03-25

Windows for home | Windows 11 | Internet and connectivity

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  1. Anonymous
    2024-05-20T13:31:40+00:00

    I am also seeing this issue, but on multiple Windows 11 Pro computers in the office. They do not have Norton and they are not using a VPN. I have not seen this issue with any Windows 10 computers but seems to be wide-spread with 11. When this happens no Microsoft products that need internet connection work properly. I have users that need to connect to their email through Chrome because Edge and Outlook think they are offline.

    This is an issue that Microsoft needs to fix, they broke it and are well aware of it. It's pretty bad when I can connect to a computer remotely (not through a VPN) and then not be able to use Microsoft programs because I am "Offline." Can't be offline if I connected through the internet. :)

    A solution or fix would be nice, Microsoft!!!

    Thanks,

    Jessica

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  2. Anonymous
    2024-05-05T17:25:26+00:00

    Just a few additional remarks.

    I'm experiencing the systray icon problem when my Norton VPN is on. If I turn the VPN off, the icon resumes its "normal" aspect.

    Using the ipconfig /release when the VPN is ON, is not a good idea. You get the right icon, but you lose the Internet connection (that really made me laugh).

    I'm just hoping that others with this problem will read through to the end of this thread before trying all the time-consuming and often fruitless possibilities. My PC is a recent Asus laptop (wireless Realtek 8821CE) and I've had BT problems and now this, but I couldn't say exactly where the problem lies: MS, Realtek/Asus or Norton. I just wish we could bill them for the time we waste.

    Since I'm able to access all the Internet services that I need, this problem is "apparently cosmetic" for me. I hope it gets fixed by the culprit for the sake of others.

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  3. Anonymous
    2024-03-11T21:55:08+00:00

    It's not a solution, but I found that it worked when I reset Windows 11. Once it started applying patches, it stopped working again. I now notice that when I start the machine, and it does not work, I have to restart it again, and it works. I wish Microsoft would fix this, as it takes me two reboots to get my internet connection working. I also noticed going to Microsoft.com in the browser, it says not connected, but at a command prompt, typing, ping Microsoft.com shows a reply for me. Linux never fails so it is not a hardware thing. Very frustrating for us all.

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  4. Anonymous
    2023-10-21T03:30:26+00:00

    This doesn't at all. wsreset.exe on the run command brings up the MS Store app page. smh...

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  5. Anonymous
    2023-02-22T00:23:46+00:00

    Hello! Its clearing windows store cache :)

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