Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Reported
Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

0 comments

98 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-01-28T07:59:44+00:00

    I did Shift + f10 and nothing came up, I am just stuck on the "Let's connect you to a network" screen. I tried using alt + tab to see if it opened and I couldn't see it, but nothing. I've gone through 2 threads now and nothing has remedied my situation of being stuck on this screen.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-01-26T01:57:46+00:00

    Me too.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-01-17T15:47:09+00:00

    nothing happens probably because you have not set your cursor on the command prompt panel

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-01-11T07:00:45+00:00

    It's a typo, should be be explorer not exflorer, but this is the best answer. Thanks

    Was this answer helpful?

    0 comments