Windows 11 doesn't see any wifi networks during the setup process

Anonymous
2023-03-02T15:45:12+00:00

I was trying to install windows 11 on my new laptop when I reached the next step "Let's connect you to a network" the PC could not find any available networks

even after connecting it directly to an ethernet cable.

So I tough the problem might be caused by the Wireless Lan drivers but when I open the Command Prompt and try to run the drivers the keyboard or mouse won't work (Even after trying with a wireless one too).

Windows for home | Windows 11 | Internet and connectivity

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Anonymous
2023-08-29T01:26:52+00:00

I got this issue and here what I did to resolve:

This is the first step to do:

go to your motherboard manufacturer website and down load the LAN driver for motherboard or WiFi driver for your laptop

unzip if needed and copy everything (after unzipped) to a USB thump drive,

Plug the USB drive to a USB port in your machine then do the followings:

  • At Let connect to the network screen,
  • Press Shift + F10: to bring up the CMD window
  • Type exflorer to bring up the file manager:
  • Browe to the location where you have to files in your USB drive
  • Look for a exeutable file (normally install.exe or setup.exe,....)

-Double click on it to run it

That's it, you now can continue with your setup process

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  1. Anonymous
    2024-01-09T08:08:42+00:00

    Thank you x1000!

    BTW: exflorer = explorer

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  2. Anonymous
    2024-01-06T12:09:03+00:00

    This is my confirmed fix with and Intel NUC 12 i5, and I was booting off a usb:

    1. Do step 1 of this post here (Note: you may need a mouse to select the CMD prompt window)
    2. Then for my system, i had to go to the intel website here and install the wifi (and internet and bluetooth) drivers. The website might be different for different harware.
    3. Then I was able to connect to my home network over wifi

    Reccommened extra step:

    There are many reasons your windows install may be out of date. Check for updates by pressing Win+I, and select windows update.

    You may need to click "download and install" then restart your machine to successfully install all updates. For my system it took 3 cycles

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  3. Anonymous
    2023-12-31T06:56:29+00:00

    I didn't see the WAN driver in Device List so I just downloaded the Driver from Lenovo's website, installed it thru Device Manager, installed the Driver's "EXE" file thru a USB drive, and Viola.

    This worked for me and Windows Update took care of the rest.

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  4. Anonymous
    2023-12-08T17:38:20+00:00

    I am unclear on what you are supposed to do after navigating to the directory containing the WiFi driver. This is my first time building and setting up a PC so could someone please clarify for me?

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