Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-01-31T15:14:15+00:00

    This worked for me :

    In device manager > Sound, video and game controllers, roll back driver for Bluetooth audio.

    If you device was working prior to the update then it will start working again.

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  2. Anonymous
    2023-10-13T16:55:33+00:00

    Thanks, this Idea worked

    but i only delete the relevant driver for my bluetooth

    and also delete the driver for the Bluetooth Audio

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  3. Anonymous
    2023-09-14T15:52:17+00:00

    Will do.. I am going to dig into this for all those people who are experiencing this issue as CLEARLY Microsoft doesn't seem interested in doing any Root Cause Analysis on this. I am going to start with a fresh install of Windows 11 with no patching to see if this exhibits the same issues.. I am also going to try Linux to see if this has the same issues.

    I also have an ask into DELL Engineering to see if they are able to identify why microphones are being cut off on any/all BT drives..

    One quick question.. is anybody seeing this on WIndows 11 home as the OS versions I have seen people documenting this issue is Windows 11 Pro.

    Thanks,

    P.

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  4. Anonymous
    2023-09-14T15:12:36+00:00

    Interesting.. when I spoke to the Dell engineer he mentioned that this is not an isolated situation... I am going to try and install a fresh OS on an external USB drive.. boot off of this and see if a fresh OS install resolves the issue.. my spider senses tell.me this is a windows update/patch issue..

    Given it is effecting multiple BT headsets (some of which are $500+ units) I don't believe this is a headphone hardware issue.. it is also interesting that this seems to be only.related to Dell laptops.. I have not heard of these issue with other laptop vendors.. this is a serious issue that Dell/Microsoft need to fix asap.. the Dell.XPS laptops nd not cheap and have a bunch of other issues that Dell is aware of... battery drain issues, build quality issues.. problems with connecting multiple monitors to Dell external docks connected to XPS laptops etc etc.. I used to swear by Dell but won't be buying another one moving forward..

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  5. Anonymous
    2023-09-04T17:42:45+00:00

    I am having the same problem with my soundcore life dot 3i, just detected as output

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