Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

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  1. Anonymous
    2024-04-17T15:10:45+00:00

    Rollback of this driver from 10.29.0.9947 to 10.29.0.7767 fixed the issue for me.

    Intel® Smart Sound Technology for Bluetooth® Audio

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  3. Anonymous
    2024-03-28T12:56:55+00:00

    This worked for me. I selected my headphone driver alone, first disabled the device and then unsinstalled the driver.. After that I connected again, this time i could see the headphone in the input devices.

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  5. Anonymous
    2024-02-05T18:47:03+00:00

    I am having major issues with a new Sony Bluetooth headset and microphone not working in any of my online conferencing apps (MS Teams, Adobe Connect, etc.). I was thinking it was the headset (which was extremely disappointing considering what I paid for them), then I was blaming it on Teams/Connect but now I am going to assume it is Windows 11 issues. I have tried implementing multiple fixes and nothing has worked long term. This is absolutely ridiculous and frustrating.

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