Bluetooth microphone is not working on Windows 11.

Anonymous
2023-04-10T12:37:21+00:00

Hi,

I have a soundcore q35 bluetooth headset. The headphones are working fine with bluetooth but the headset microphone is not connecting. I have tried multiple troublsehooters, driver updates and windows restarts. I have reset the device as well.

Please could you help me resolve this issue.

Thanks,

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

123 answers

Sort by: Most helpful
  1. Anonymous
    2023-10-16T10:55:14+00:00

    I confirm that the issue has gone and has not appeared again since the 21st of September. Despite I installed several new updates.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-10-16T10:14:40+00:00

    how is it up to date? im afraid the disabling of drivers or deleting drivers are just an illusion. just restart your laptop and connect the headset it will work, but once you turn off your headset and reconnect it again, theres a high chance the issue will return. I have tried this several times including removing the drivers as instructed and these solutions are TEMPORARY. once you turn off your laptop or headset, the issue will come back. but im still hoping im wrong. i want this to be permanently fixed. we did not buy expensive laptop to have these petty issues. please update me with your headset if your solution worked permanently.

    best, P

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-10-13T16:30:22+00:00

    I am expericing this same issue on lenovo t14 gen3 and i'm sure it's update related. just can't what update in particular

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-09-29T15:03:21+00:00

    This worked for me but after checking that box I had to forget and repair my headset.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-09-28T13:49:31+00:00

    First I tried to take only the Headset drivers that did´t work.

    So I uninstalled all of the drivers and restarted the PC and then the microphone worked again via Bluetooth.

    Was this answer helpful?

    0 comments No comments