Mouse click randomly stops working in windows 11

Anonymous
2023-07-20T01:44:57+00:00

I have an issue, its on my Dell precision 3561, windows 11.

The click function stops working randomly but in a weird way... Im still able to click on text boxes (in teams for example) but I cannot click to change applications, close a window, click and drag etc. The fix to get my mouse to work again is to use CTRL + ALT + DEL which somehow resets the function. Then I am able to use my mouse again normally for a few minutes before it might stop again.

Some days this happens frequently, every few minutes, sometimes the computer will go a few weeks without having the issue. I have tried using a plug in mouse and the same issue persists. ie, I do not believe this is an issue with the mouse itself. It feels more like windows explorer itself needs to be reset?

Its incredibly frustrating when its happening frequently and I'm very keen to find a fix! Is anyone else having the same issue?

Cheers

Windows for home | Windows 11 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Lester Bernard Reyes 84,815 Reputation points Independent Advisor
2023-07-20T04:05:18+00:00

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, this issue happens due to the miscalibration of system files, in addition, are there any changes before the issue starts? like have you downloaded or installed any apps, that you think may trigger the issue? while waiting for your response, kindly follow the steps below:

Method 1. Clear cache of File Explorer

-Open Run Command ( Press Windows key + R)

-Copy, paste, and enter the file path below:

%APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

Delete everything inside the AutomaticDestinations folder

-Restart PC and check

Method 2. Do clean boot:

A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

  • In the search box on the taskbar, type msconfig and select System Configuration from the results.
  • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
  • On the Startup tab of System Configuration, select Open Task Manager.
  • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
  • Close Task Manager.
  • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

Troubleshooting reference: https://support.microsoft.com/en-us/topic/how-t...

Note: If the issue persists, try to change the mouse just to check, if the issue persists, we may need to roll back mouse driver and or run system repair.

Let me know how it goes and I hope that helps.

Bernard

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  1. Anonymous
    2024-12-07T18:45:24+00:00

    Thanks

    I am running a brand new install of Windows 10 (10 weeks ago) and upgraded to Windows 11 (3 weeks ago) it is apparent that Microsoft is the source of 90% of all problems. Microsoft OS just assumes it is never the problem and thus is also why they know of issues with Windows 11 for years and have no intention of fixing these issues. Windows 11 is a **** OS with all kinds of bugs they have no intention of dealing with. Tell me I am wrong when we know of some bugs that are well over 3 years old and Microsoft has refused to even address them?

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  2. Anonymous
    2024-12-07T16:48:16+00:00

    Hi, I had this happen "out of nowhere" say 3 weeks ago. Win 11 on Lenovo T14 Gen 3 with Win 11 Pro 23H2 and Logitech M750 wireless with Bolt receiver. Tried uninstalling Logi Options+, uninstalled a bunch of other software and installied X-Mouse Button Control, all to no avail.

    What did it for me finally was these two commends and a reboot after each.

    sfc /scannow

    DISM.exe /Online /Cleanup-image /Restorehealth

    Seems gone now for about a week. Reinstalled Logi Options+ and it still works.

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  3. Anonymous
    2024-11-17T03:29:15+00:00

    Hi Robi,

    Your post was the one that really helped me to fix my mouse */?>**!*/! issue.

    In my case the drivers were already uninstalled, but their entries remained in the Registry.

    Trying to enable the Memory integrity gave me the following drivers that were preventing to enable it:

    lvrs64.sys

    lvuvc64.sys

    PxHlpa64.sys

    pnputil was not able to uninstall these drivers because they were already uninstalled
    (deleting the driver package failed : the system cannot find the path specified.).

    So, I searched the registry for lvrs64, lvuvc64 and PxHlpa64 strings and manually deleted all the entries I found.

    Restart.

    Able to turn on the Memory integrity.

    And also turned on the "Kernel-mode hardware-enforced stack protection".

    Now seems that the mouse is working fine.

    I feel now kind of uncomfortable that the mouse click is working each time :)))

    Thanks!!!!!!!!!!!!!!!!!!!!

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  4. Anonymous
    2024-11-15T09:30:04+00:00

    Hi, I had similar issues, but only with my wireless mouse (Logitech). Accidentally I found out that Microsoft memory integrity was disabled and could not be turned on because of an outdated driver. Here is what I did:

    1. Go to: Windows security -> Device security -> Core isolation -> Core isolation details

    -> Try to turn on Memory integrity

    If it is showing problems with any drivers, try to remove them or update them. (For me it was a Logitech driver called "oem14.inf")

    1. Force remove problematic drivers:

    Press Windows key + X then click Windows Powershell (Admin) or Windows Terminal (Admin), then copy, paste and enter each command line below:

    pnputil /delete-driver oem14.inf /uninstall /force

    1. Restart and try to turn on Memory integrity again

    This did resolve my mouse not clicking normally and also screen flickering.

    Hope it helps.

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