Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

Anonymous
2023-09-29T16:59:02+00:00

Why does Windows update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) fail to install when it's not for my co-workers? All other updates are downloaded and installed with no problem. I believe this is the Pre-CoPilot update that I have been waiting for. Install error Install error - 0x80070002.

Windows for home | Windows 11 | Windows update

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  1. Anonymous
    2023-10-01T18:46:56+00:00

    Hi, I'm having the same issue. I was running the system file checker and got an error message.

    C:\Windows\System32>dism.exe /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool

    Version: 10.0.22621.1

    Image Version: 10.0.22621.1928

    [===========================79.0%============= ]

    Error: 3

    The system cannot find the path specified.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    How can I fix this? Thanks.

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  2. TekkieBoy 12,556 Reputation points Volunteer Moderator
    2023-10-01T05:55:24+00:00

    Error Code 0x800f081f means CBS_E_SOURCE_MISSING.

    Perform a repair installation known as In-place Upgrade to fix the problem.

    https://answers.microsoft.com/en-us/windows/forum/all/how-to-run-in-place-upgrade-in-windows-11/4d469147-2747-4dcb-88a4-aae9273a4500 

    Make sure you always back up your data when performing a repair installation.

    Because even an in-place upgrade can go wrong in the worst case scenario.

    You should also temporarily uninstall third-party antivirus programs beforehand and also use the removal tool if the manufacturer provides one.

    Greetings

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  3. Anonymous
    2023-10-01T02:30:34+00:00

    Thanks for this David. I tried everything and nothing worked. I'm getting Install error - 0x80070002

    I'm doing this on a less than a week old computer. Can you please help?

    Thanks

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  4. David-M 126.5K Reputation points Independent Advisor
    2023-09-30T13:09:21+00:00

    Is the affected computer joined to a domain?

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  5. David-M 126.5K Reputation points Independent Advisor
    2023-09-29T20:45:20+00:00

    The commands were completed successfully.

    If you can't install it manually, let me know if you use a third-party antivirus. If yes, which one?

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