Failed Install 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

Anonymous
2023-09-29T16:59:02+00:00

Why does Windows update 2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) fail to install when it's not for my co-workers? All other updates are downloaded and installed with no problem. I believe this is the Pre-CoPilot update that I have been waiting for. Install error Install error - 0x80070002.

Windows for home | Windows 11 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

54 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-10-13T01:43:43+00:00

    Also get the KB50311354 update. Still failed, because of 0x8007002

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2023-10-12T18:08:40+00:00

    Today Windows 11 was reinstalled with all updates. All problems resolved. Hallelujah! Thank you Microsoft.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-10-09T14:13:06+00:00

    It's legit like the second month I've had this issue or ever experienced something like this. I don't think my PC managed to update to 08 same as 09.

    But it's a joke that they don't send bug fixes to the update. I don't know how to feel about waiting for the -10 update.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-10-06T01:53:57+00:00

    using windows update from the Microsoft PC Manager (Public beta) app, I noticed that it lists a different KB being needed than what windows update in settings is trying to retrieve. in settings windows update is trying to install KB5030310, but MS PC Manager lists me as needing KB5030305. not sure why the difference in update kb's. the update installed through pc manager successfully, but update (in settings) still lists KB5030310 as needing to be installed. can anyone confirm that KB5030310 works for win 11 build 22631?

    [update]

    i pressed the pause updates for 1 week button, then pressed he resume updates button, and KB5030310 is no longer listed. KB5030305 was listed instead as needing to be installed. I pressed the install button, and now windows is asking to be restarted.

    so maybe there was a hitch in the update system on Microsoft's end at some point and the wrong KB was offered to me, and windows got stuck trying to offer me the wrong update?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2023-10-04T21:43:43+00:00

    But it does fail, doesn't it, Steve? Mine gets to 100% install, then

    Cumulative Update for Windows 11 Insider Preview (10.0.22631.2338) (KB5030305) Retry

    Install error - 0x800f081f

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments