Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

•

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-15T16:24:31+00:00

    I'm having no issues at all; I just tested copy and paste from word to excel and from excel to word.

    I've done my Windows and Microsoft Office updates, and everything is still good. Fingers crossed.

    I have another call with Level 3 on Wednesday for their update on the issue, I know they are working on it and realize that Windows 11 does have problems.

    They are using my IT background to help them; I might ask for a free laptop for my services since I've been working on this for over 7 months now with them. Being retired this is keeping my mind active, LOL.

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  2. Anonymous
    2024-07-15T15:17:51+00:00

    It's interesting, we're working on this at the same time :D

    I just had a failure with the CDP disabled, though it didn't present itself the same. I simply couldn't paste outside of the app copied from.

    Let the digging commence

    <rolls up sleeves>

    I ended up in a connected service chasing error logs that pointed me to the 'CDPComAFSUserSettings'. Drilling deeper, this is connected to the 'Function Discover Resource Publication' service. It should be running as Automatic, but mine switched itself.

    Resetting it in the properties to Automatic gave me back use of the clipboard again.

    ... The saga continues.

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  3. Anonymous
    2024-07-15T15:06:28+00:00

    Nothing fancy or no additional extensions. Just Windows 11 and Microsoft Office Home and Student 2021, I refuse to use the cloud to store anything.

    Microsoft® Word 2021 MSO (Version 2406 Build 16.0.17726.20078) 64-bit

    Edition Windows 11 Home

    Version 23H2

    Installed on ‎4/‎17/‎2024

    OS build 22631.3880

    Experience Windows Feature Experience Pack 1000.22700.1020.0

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  4. Anonymous
    2024-07-15T12:55:56+00:00

    Curious, do you have any add-ins, extensions, or maybe something custom that touches Excel?

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  5. Anonymous
    2024-07-15T08:23:19+00:00

    I applied this solution on the 4th and have had no problems since with cut/paste. Still have occasional problems with Outook (not new version) where it can't read or display a msg. Suggestions to restart Outlook don't work. Have to repair Office before it works again. Just saying that Windows 11 released way to soon.

    i came here to say, when my copy and paste has failed outlook stops being able to display messages too. i get the error.

    "sorry we're having trouble opening this item"

    and

    if i try to reply i get

    "The operation failed. The messaging interfaces have returned and unknown error."

    looks like MS have really screwed up on whatever it is they have screwed up.

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