Clipboard problems (can not copy/paste) in Windows 11

Anonymous
2023-11-27T07:08:13+00:00

Clipboard stops to working in random time during the working day. Can't copy/paste, clipboard manager is empty. No any special actions done before this: it just stops to work in regular routine. I just have to restart Windows and hope to work for a next few hours.

It's make me crazy to restart my computer few times a day. I have complicated environment with VM's, Docker, IDE, SSH Terminals and should restart it JUST BECAUSE SUDDENLY I HAVE NO CLIPBOARD.

HOW IT'S EVEN POSSIBLE TO BREAK THE CLIPBOARD??? I CAN'T BELIEVE IT'S NOT JOKE

Windows 11 is broken! Please fix it!

I know here a lot of people with same issue. Please comment: let's make this problem visible to MS.

Please no generic advises about restart explorer, dism/sfc, troubleshooting and reinstalling my OS.

All of this was tried many times and doesn't solve this deep Windows bug.

My system information:

Windows 11 22H2 (x64), build 22621.2715, all the updates installed (Nov 2023)

Ryzen 7 5800H, 32 Gb RAM

•

UPDATES:

SOLUTION #1 (JUNE 2024): confirmed and tested

As I noticed before, clipboard issue was always after my computer was left for some time switched on. During this my screensaver was shown and SOME BACKGROUND TASKS performed. This caused the issue 100% of time! I was trying to find and disable background tasks - but it doesn't help.

So, here's my solution: don't let PC to get idle. I've installed Caffeinated utility and keep my PC always awake, even when I'm go out for a few hours or night. AND IT WORKS! For 1 month already no more Clipboard Problem, no any restart! So I recommend to try this method.

SOLUTION #2 (doubtful: works for some)

Discovered by Glen Decker, instructions by Kim-LarryPapp

I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

  • [Win + R] to open the Run Window
  • [services.msc] => [enter]
  • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
  • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
  • Double-Click the item to open the properties window.
  • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
  • Reboot

UPDATE FROM SEPTEMBER 2024:

From the moment I discovered solution #1 I have no issues with clipboard at all - for 3 months in a row!

Just using Caffeinated utility or PowerToys Awake - yes, not fix, but stable workaround. At least I can do my job while Microsoft ignores this issue.

Windows for home | Windows 11 | Performance and system failures

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  1. Anonymous
    2024-07-14T08:30:08+00:00

    Thank you.

    I will monitor this for a while. At first sight:

    1. "Clipboard in use by another user" when using Excel VBA is now fixed
    2. My inability to cut'n'paste from one Excel workbook to another is not fixed. I do have a clunky workaround though.

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  2. Anonymous
    2024-07-13T11:51:25+00:00

    Good news, looks like you have been escalated to Level 3, they reviewed your ticket.

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  3. Anonymous
    2024-07-13T10:06:29+00:00

    Martin have you tried this, it worked for me after multiple rebuilds of my entire P/C. Glenn posted this and we both have had no more issues with copy and paste.

    I hope it can help shine a light. You can follow the steps below. Some things to note, I've placed keystrokes in square brackets to indicate the keyboard touches, and the 'WIN' key refers to the Windows Key on the keyboard. (e.g. [ctrl+alt+del])

    • [Win + R] to open the Run Window
    • [services.msc] => [enter]
    • Click the 'Name' column heading to be sure the items are listed in alphabetical, A to Z.
    • Scroll down to find the item listed 'Connected Devices Platform Service' (Служба платформы подключенных устройств)
    • Double-Click the item to open the properties window.
    • Change the 'Start-up Type' in the drop-down to 'Disabled'. Mine was set to 'Automatic (Delayed)'.
    • Reboot

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  4. Anonymous
    2024-07-13T08:34:26+00:00

    Winfdows 11 (fresh install) and Office 365 (fresh install)

    None of the solutions in this long thread have worked for me.

    How can Microsoft spend time and effort on utter trivia like changing the font in Excel's formula bar when it is showing a formula, whilst a fundamental service like the Clipboard isn't working properly ?

    Either:

    1. They don't know how to fix it
    2. They don't care

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  5. Anonymous
    2024-07-12T15:52:27+00:00

    That's good to hear, if you have a case number, I can forward on to level 3 and make them aware that you are working with Dean and me.

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