Problem with a windows update KB5031356 (windows 10)

Anonymous
2023-10-13T02:22:23+00:00

Hello,

I tried to update windows yesterday and ran into some issues, this package : KB5031356 won't install, it downloads it, then it takes some time to install (even though I have a fast NVME SSD) it gets stuck near 20% for a bit, then it goes and goes all the way to 100%, then it gives me this error code : 0x8007000d

Ok so since I know a bit about computers, I have tried a whole bunch of things, also tried to google and look for more fixes, nothing works so far, kind of desperate and I'm affraid I will have to reinstall windows, yet again, it feels like I must do that every year at this point as it always gets corrupted somehow, very strange..

I have tried these classic fixes :

SFC/Scannow

Checkhealth

Scanhealth

Restorehealth

It did find some issues with scannow, which got repaired (supposedly..)

I also tried the troubleshooting apps, as suggested by some websites :

Troubleshooting windows update

Troubleshooting intelligent background (BITS)

I also had issues when some software crashed on me, discord and as I was trying to update my motherboard software, it crashed and other apps started crashing.. so I restarted

I got the updates for the motherboard software to work and managed to fix discord by deleting the folder in the appdata folder, but this indicates some issues I think

I have also noticed something VERY strange, in task manager, a huge number of my services are simply disactivated, here are some screenshots to give an idea :

I suspect some malware potentially aswell, so I ran a whole bunch of scans..

Windows antivirus, nothing

Microsoft security scanner, nothing

Malwarebytes, nothing

Adwcleaner, only find a minor adware it would seem very harmless according to my research, quarantined

I even tried to run the app called windows repair app (from a trusted website, I shall not mention, don't wanna advertise them but if you look it up you'll see it's legit), it runs a bunch of command and powershell to try to repair things, such as repair the microsoft store etc.

A few weeks ago I did change some settings regarding admin rights, as I wanted to remove the bloatware in windows and I was curious to see what was in the windowsapp folder.. following some instructions on some website, I ran some command to allow admin rights, but I think it allowed more than just windowsapp

I was curious to see because I couldn't even check the size of that folder..

I read on reddit it could cause some issues, I thought, perhaps these guys were really not lucky and honestly didn't think some simple permission settings could break windows.

This was a few weeks ago aswell and I'm pretty sure I ran updates since that happened.

Unfortunatly I couldn't find the blog post anymore that I used, I wanted to revert the permissions (it literally opened a cmd or powershell and ran a whole bunch of commands permissions to allow admin rights)

Perhaps some of you know the command to revert that..

like I said I really hope I won't have to reinstall windows yet again..I feel like I'm being hack because this always happens and it's strange issues like these, maybe I'm being a bit paranoid

Could it just be a broken windows update ?? I googled and didn't find anything indicating this could be the case..

Help would be greatly appreciated.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

108 answers

Sort by: Most helpful
  1. Anonymous
    2023-11-03T02:14:38+00:00

    I tried the " technicans " several times too, always with the result that my OS was in a bigger mess!

    Now I used an old image to restore and hid all the problem updates with Wushowhide! It works!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-02T22:27:21+00:00

    I am amazed that there is still no fix to this. Ridiculous.

    (so glad I am not alone)

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-02T22:04:54+00:00

    Unfortunately the pause in W10 update seems to not actually understand and reconcile the current date and current system state.

    After I paused until Nov 1st sometime in the middle of October W10 update still wanted to do its thing. Once I let it try again futilely it shut the F*** up. Now we are the far side of Nov 1st I need to reset the pause again and let it try (pointlessly) again so it can shut the Fluff up again for another couple of weeks - or maybe a month seeing as I will be on a cruise for the second half of Nov and I will be very happily leaving the Windoze machine switched off at home. Oh 10" Android tablet - you and your roam everywhere SIM can come with me anywhere!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-11-01T15:39:14+00:00

    Agree with you 100%. Tried to install again 2 days ago and it failed again for the 6th time. Tried all of recommended fixes and none have worked so far. I believe they are trying to force us to go to win 11 and my computer that it failed on is also not compatible with win 11.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2023-11-01T15:35:06+00:00

    Tried to install the manual update and it failed too!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments