Why can I not access Microsoft's support? Access denied?

Anonymous
2023-11-21T00:34:49+00:00

I am trying to contact Microsoft to deal with an account they decided to lock out. And I cannot reach the support website. I just get the following error when I navigate to the website Access Denied You don't have permission to access "http://support.microsoft.com/" on this server. Reference #18.a49a3b17.1700526724.806d502

The phone support just tells me to go to this website that doesn't work. How can I deal with this if I cannot access the support page?

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

95 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-02T17:33:27+00:00

    You don't have permission to access "http://support.microsoft.com/en-us/planner" on this server.

    Reference #18.1dd6ce17.1719941596.1c1749b

    https://errors.edgesuite.net/18.1dd6ce17.1719941596.1c1749b

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-02T17:33:02+00:00

    You don't have permission to access "http://support.microsoft.com/en-us/office/microsoft-planner-video-training-4d71390f-08d8-4db0-84ea-92fb078687c7" on this server.

    Reference #18.1dd6ce17.1719941467.1be8610

    https://errors.edgesuite.net/18.1dd6ce17.1719941467.1be8610

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-02T13:51:05+00:00

    This link is also 'access denied'

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-06-28T18:51:52+00:00

    I am in the US and via my VPN I connected through the UK and the problem went away.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-06-27T14:02:13+00:00

    Have the same problem.

    Was this answer helpful?

    0 comments