Device Setup Manager Metadata staging failed Event ID 131

Anonymous
2023-12-08T03:12:46+00:00

I did KB 890830, KB5032339, KB5032189 and KB4023057 today and on reboot after updating I started getting many of the event id 131 Device Setup Manager Metadata staging failed.  I would get the code 131 when plugging in my backup USB external.  Even when using USB thumb drive- this never happen prior to today's update.  Also, lots of the Event ID on boot. Never had these prior to the update. I am on WIndows 10 PRo, 22H2, OS Build 19045.3693, Dell OPtiplex 64 bit, 12GB memory and 500GB disk.

I got to looking at the registry for devicemedadataserviceURL.  I went to that URL (go.microsoft.com/fwlink/?linkid=252669&clcid=0x409) and got redirected  as site not available to  dmd.metaservices.microsoft.com where I pressed continue and got a 505 Bad Gateway error.

And then just for the heck of it I did a DISM with /checkhealth and all was good, did DISM with /scanhealth and it said all was fine.  Even did sfc /scannow and chkdsk, all was well. NO system files missing or disk problems.

Then I did some thinking (which can be dangerous)  Booting or adding external drives got many of the 131 errors.  However when I disconnect from the internet and boot system or add external drives-  I GOT NO ERRORS Event code131. 

Between all this, I believe our friends at Microsoft have a bad pointer. in the registry entry devicemedadataserviceURL. 

I did an image of system prior to updating, thought about restore and still considering.  All is working fine, I tried all devices and all are working.  I shouldn't look at that event log!  I just today after the mentioned above updates started getting these errors. 

I should add going to control Panel, search for Device Installation, select change device installation setting to NO- does fix the error.  Tested, reboot or adding external drive no longer gets the 131 error.  Now is this a good idea, I don't know, I am not that up on computers anymore.  I retired in 2003 after 38 years as system software tech on mainframes.  Was certified also for Microsoft, but a lot changed since then and I really don't attempt to keep up.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2024-05-01T20:36:22+00:00

    hey all. I'm also seeing this problem on Win 11 Pro 23H2. Constantly hearing a Device Disconnect sound, but no Device Connect in return. A search brought me here and to a different solution. That solution was to disable USB Selective Suspend. Here's the link: https://thegeekpage.com/usb-sounds-keep-playing-randomly/.

    My error log stopped recording the Error 131 exactly when I disabled USB Selective Suspend. Not sure how this will affect adding a new device, but it at least stopped the constant disconnect sounds.

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  2. Anonymous
    2024-03-19T21:04:13+00:00

    I have also had this happening since last fall. My PC has been super unstable. Keeps hard freezing and everyday I'll get dozens of these 131 event codes in my event viewer.

    Hi Athens,

    That would make sense since their Metadata Staging servers went down at the end of November.

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  3. Anonymous
    2024-03-19T01:07:03+00:00

    I’m 72. Been using Winders machines since NT4.0. Then it was on to XP, 7, and 10. The XP machine is being kept alive with spit and bailing wire and is disconnected from the net just to run MatLab.

    I’m too old for this stuff, have a life (what’s left of it) and will do like everyone else who has a life and buy Apple when support for Windows 10 ends.

    This level of support is what I’ve come to expect.

    Hi Dean,

    Have you tried that registry change listed near the beginning of this thread that disables the Metadata function?

    The Feb 13 patch mitigated the problem of adding and deleting print queues. Likely it hasn't been the solution for everyone who is bluescreening.

    Everyone who is bluescreening should disable their automatic reboot on crash setting and analyse the full error data to see what is causing it.

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  4. lmacri 2,505 Reputation points
    2024-01-25T01:57:58+00:00

    My Pc restarts after booting up a game now and also sometimes after 20mins of being on in general. I sometimes also get BSOD on those random restarts. this all started after that update. What could I do?...

    Hi Alcala Angel:

    What is your current Windows OS (include the version and build shown at Settings | System | About | Windows Specifications), and what is the KB number of the update you are referring to? Do you have any evidence that the DeviceSetupManager Event ID 131 errors being discussed in this thread are responsible for your system instability and BSODs?

    If you aren't sure, open your Event Viewer and browse to Application and Service Logs | Microsoft | Windows | DeviceSetupManager | Admin to see if these DeviceSetupManager Event ID 131 errors are being logged there.

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    If you do have these Event ID 131 errors then use the workaround posted <here> on 23-Dec-2023 on page 1 of this thread (i.e., change the Device Installation Settings to "No" in your Advanced System Settings) and then check your Event Viewer again to confirm this has stopped the Event ID 131 errors.

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    If your system instability and BSODs continue after the Event ID 131 errors have stopped then the two problems are unrelated. In that case I would advise that you post in BleepingComputer's Windows Crashes and Blue Screen of Death (BSOD) Help and Support forum where a trained specialist will analyze your full crash dumps using the Windows Debugger (WinDbg) to try to isolate the cause of your BSODs***. BleepingComputer has posted instructions <here> on what information to include in your first post.

    *** Just a guess on my part, but if your system is crashing when you are are doing graphics-intensive tasks like playing games or watching YouTube videos then that often points to an issue with your graphics driver*. Check the support page for your computer make and model to see if you are using the graphics driver recommended for your graphics card and/or integrated (on-board) GPU chip*.


    64-bit Win 10 Pro v22H2 build 19045.3930 * Firefox v122.0.0 * Microsoft Defender v4.18.23110.3-1.1.23110.2 * Malwarebytes Premium v4.6.8.311-1.0.2242 * Macrium Reflect Free v8.0.7783
    Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620

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  5. Anonymous
    2024-01-16T00:20:16+00:00

    I turned off automatic updates and reported it to Microsoft. Still not fixed so I won't update.

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