2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) "Something didn't go as planned. No need to worry-undoing changes. Please keep your computer on"

Anonymous
2024-02-16T05:28:33+00:00

HELP please,

Acer SFG16-71 cannot complete 2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) "Something didn't go as planned. No need to worry-undoing changes. Please keep your computer on"

Laptop fails at 89& to update

DO NOT have Male Ware Bytes installed

Have tried updating manually locally, downloaded the .msu

Hae tried isolating laptop form network, turned off Norton 360, install locally with .msu,

Have 800GB on SSD Drive available space,

Just won't do it.

Some more info for you as it in my system updates and "Needs Attention".

MSU info failed to install locally:

https://www.catalog.update.microsoft.com/Search.aspx?q=KB5034765

https://www.catalog.update.microsoft.com/DownloadDialog.aspx

Download UpdateID cf62e03b-3900-40d9-85fa-05faa930d2c3

Download Updates 2024-02 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5034765) windows11.0-kb5034765-x64_0b9338c4ace818aa52dbef7f674250aeb341f0f1.msu

Acer info:

Device name Acer_SwiftGo16

Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz

Installed RAM 16.0 GB (15.7 GB usable)

Device ID F37E4B15-46D0-4545-8812-BC30E26FB4F2

Product ID 00342-21166-61519-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home

Version 23H2

Installed on ‎2/‎02/‎2024

OS build 22631.3085

Experience Windows Feature Experience Pack 1000.22684.1000.0

Windows for home | Windows 11 | Windows update

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Answer accepted by question author
Ramesh 181.9K Reputation points Volunteer Moderator
2024-02-17T01:57:43+00:00

Glad it helped.

It should be set to Manual start.

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  1. Anonymous
    2024-03-03T00:24:16+00:00

    Same problem with KB5034848.

    DISM.exe NO corruption.

    Have CBS log files in word pad, not sure how to get them to you, process is new territory for me?

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  2. Anonymous
    2024-02-25T06:57:07+00:00

    Greetings of the day Mr. Srinivasan,

    I'm also facing the same problem, at the end of update installation got this SOMETHING DIDN'T GO AS PLANNED. NO NEED TO WORRY-UNDOING CHANGES. PLEASE KEEP YOUR COMPUTER ON error.

    https://drive.google.com/file/d/1jSOjU9BxRSFebZJ1cl508h6jO-AG-qlx/view?usp=sharing

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  3. Anonymous
    2024-02-22T17:14:30+00:00

    In the future before doing a cumulative update I will make a full system image. If the update fails I will install the saved image, set update to pause for 2 or 3 weeks & follow the forums to see what genius’s like Ramesh come up with before repeating a long list of fruitless attempts over 2 days. When I contacted HP to see if they had any ideas their go to was to re-install windows. I had just finished a week ago getting everything back in order from having done that on the same computer a couple weeks ago. Last comment, my new HP laptop had no issue updating.

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  4. Anonymous
    2024-02-22T04:50:56+00:00

    Had this issue pop up again today. I tried this first. Deleteng $WinREAgent folder and rebooting had no change.

    did dism + sfc /scannow

    Only thing that worked was logging in as local admin (which for some reason allows taskbar/start menu/no crashing) and running windows update again and having feb cumulative install which took hours. Rebooted and my user was able to login and use her laptop again.

    I get that this solution may work next time, but do we have any idea on how to prevent this from happening. My CIO is asking questions I do not have an answer to outside of (idk windows messes up sometimes) which isnt good enough. Our job is to fix and prevent issues, they happen all the time but not a complete work stoppage due to a monthly update, from Microsoft for a Microsoft product no less.

    My go to "windows update corrupted some system files" excuse isnt working because dec/jan update had major issues as well, error during download and constantly reverting back to previous version....redownload.....revert....causing 2 hour reboots.

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