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My printer is prompted to print this at the top of pages, usually from drawer #2 which is envelopes. I have an Epson WF-4740. The information on line indicates that this is an across the board problem. I have contacted Epson and they say it is a Microsoft problem. To date I have tried every suggested fix but nothing stops it. Extremely frustrating!!!!
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Sounds like the only option at the moment. My printer is relatively new and I didn't get the wifi card for it. For the amount of times I print something these days, it's not worth the money to go wifi. i'll just have to do as Mary suggested and turn it off when I'm not using it to save paper and ink.
Thanks heaps.
Hi
I could never find out how to stop it finally I got another printer and decided to go wireless. THAT SEAMS TO HAVE CURED THE PROBLEM! Good luck it is very disturbing.
Thanks so much. It looks like that is what I'll have to do for now. Hopefully Microsoft will have an update soon. Unfortunately my printer doesn't have wifi capability option so I can't choose wifi. :(
Oh no! Try the notifications thing. It didn't work for me. I applied every single "fix" written on this thread to no avail.
Your experience strengthens my assumption that it is not a specific brand of printer, per se, it's in the operating system's communications with any printer. Too many different printers have the same problem. It is how Microsoft releases any printer that's failing. The printer is saying it's done. After a period of time with no response from the O/S, the printer gives up and prints that error.
Question for you: are you connected to the internet at all or is this just a standalone printer? I have a direct connect to the internet and it was only by chance that I could print without that error from another computer that was connected by wifi. I then changed my direct connect (RS232) to wifi and was successful. That did not make me happy. I needed the direct connect's capabilities. I switched that pc back to direct connect and, for reasons still mystifying, the error condition has been resolved.
If your pc is standalone, the only workaround I found was to run all my print jobs and then turn off the printer. That effectively tells the printer it's released. Then when you need to print again, turn on the printer and you're fine.
That's stone age type of stuff but it will save you paper and ink.
I have the same question. My printer is a Konica Minolta bizhub4422. I have spoken to both my IT guy and the printer supplier who have both advised that if disabling checkbox "show informational notifications for local printers" doesn't fix the problem to notify Microsoft.
I don't have the option of wifi connection, only USB cable.
