how to remove the device on phone link? It only shows me the disable/enable button.

I've been struggling with the same issue since February 2024... broke my S24 Ultra, had to factory reset and send to insurance company. Now the old one remains in my account, no way to remove. It's a amazing that Microsoft cannot fix/restore device removal button.

We all seem to have the same issue. In phone link there are old devices that have been factory defaulted and disposed of.

In version 1.24081.95.0 of Phone Link there is absolutely no way to remove an old device, you can add a new device or select a device, but there is no remove option.

On the Android & IOS devices page, there are devices lists, so nothing to remove.

I'm in the exact same situation as you. Furious. And I can't get my phone to connect because it's still trying to use my pixel 8 which does not exist anymore and is of serious security risk! Someone else has that phone. And I handled it properly when I disconnected it from everything when factory reset it.

Unbelievable. This has been going on for most of the year!!

I should not be disallowed from using the helpful phone link app on my computer, just because I had the gall to buy a new phone!

Still unfixed!

I have changed 4 phones and they all keep show and cannot disconnect/delete from account....

Ridiculous...

Hi John,

Thanks for replying. So, I have to wait for the developers to roll a new update?