Thank you.
Can you go back to Device Manager > Video, audio and game controller. uninstall any of the Realtek audio related item.
If restarting t he computer doesn't help, go to this Intel page: https://www.intel.com/content/www/us/en/downloa...
Run the auto detect, and see if it recommends the Realtek audio to install. If so, install it and see if it makes any difference.
done already yesterday, got nothing from it