Cannot remove disconnected devices from Phone Link App on Android

Anonymous
2024-05-28T23:11:04+00:00

Hi, I have a question: I have an Android and in the Phone Link app I have old computers that are no longer connected, and even some computers with the same name, also offline. But I cannot remove them, it says they're disconnected but there's no longer a remove option.

Does anybody have the same issue?

Windows for home | Windows 11 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

50 answers

Sort by: Most helpful
  1. Anonymous
    2025-02-26T00:12:28+00:00

    I'm enjoying the same problem. Two (what appears to be) duplicate accounts that are not connected nor can I find them on my Microsoft Account page either.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-08-02T12:51:48+00:00

    Thanks for your solution.

    Your RootActivityLauncher didn't work for me. I used this one https://appteka.store/app/17er175390.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-06-22T16:16:38+00:00

    I actually remove the link before resetting the OS, always, **** but still in the Android app (after disconnecting my account to unlink as said in the instructions inside the app, removing the app and reinstalling) when I connect my account again, the devices are still there. Note, that I don't have any devices registered in my Microsoft account, so the guide about unlinking devices from there isn't useful at all.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-05-30T17:29:02+00:00

    I also believe that's the issue.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-05-28T23:51:24+00:00

    Hello Fernando, sorry about your problems. My name is Marco and I will do my best to help you.

    If you don't see the delete option in the phone link app, maybe you can uninstall it and reinstall it to remove the connections.

    You can do this via Powershell.

    Open the Windows start menu and type: powershell

    Right-click on it to run it as admin.

    Enter the following command to uninstall it:

    Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage

    To reinstall it, go to the Microsoft Store and search for Phone link. If you can't find it, you can reinstall it via powershell too... Here is the command to enter: Get-AppXPackage *Microsoft.YourPhone* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments