Everyone here has the same problem and apparently Microsoft has neither solutions nor plans to solve.
Cannot remove disconnected devices from Phone Link App on Android
Hi, I have a question: I have an Android and in the Phone Link app I have old computers that are no longer connected, and even some computers with the same name, also offline. But I cannot remove them, it says they're disconnected but there's no longer a remove option.
Does anybody have the same issue?
Windows for home | Windows 11 | Connect Phone and PC
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Anonymous
2025-02-24T12:42:58+00:00 -
Anonymous
2024-12-08T11:28:56+00:00 I also encountered the same problem. I tried to use the feedback of the problem in the system Settings, and the answers I got were consistent with the quick answers from the community, which could not solve the problem, and even the new version could not operate according to the complete scheme. It has been nearly a year since I found this problem and submitted relevant feedback, but the problem still has not been solved. This is the first time I've been disappointed with Microsoft, and I think the only way to fix this for now is to close my current Microsoft account and start a new one
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Anonymous
2024-07-22T13:28:21+00:00 Sorry, it's my fault, I missed something about Root permissions. This is the corrected answer.
Fortunately, I solved this problem today, but I don't understand why Microsoft hides the delete button in OEM UI.
Solution:
If you have Root permissions, use Activity Manager and enable "Show not exported activities" in Setting, then view Windows Phone Link, search for activity title in the picture, and then delete the ones you want to delete, Enjoy~. : )
If you don't have Root permissions, you may need to find other ways. I recommend using Shizuku, activate Shizuku using ADB, then grant permission to RootActivityLauncher, then search for "com.microsoft.appmanager.ext2.devicemanagement.Ext2AccountDevicesActivity" at the bottom, and then you can launch it.
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Anonymous
2024-10-13T13:04:04+00:00 Invalid method. For most of us, there is no device displayed in the Android & iOS devices on this page. In addition, the method I mentioned earlier is now invalid. Microsoft deleted it in the latest beta version of Phone Link.
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Anonymous
2024-05-29T14:25:01+00:00 I guess not. I also checked my devices in my Microsoft account and I have 0 mobile devices (Android/iOS).
When I formatted my computer a while back, I removed first my phone from the app, and I thought it would remove the computer from the phone app via synchronization. Now I have 2 computers with the same name listed.